This is a letter from Landlord to Tenant addressing Tenant's request to have Landlord pay for certain repairs. Landlord has determined that the damage complained of was caused by Tenant's negligent or intentional acts or omissions, or by the negligent or intentional acts or omissions of a person or persons on/in the leased premises with tenant's permission.
Subject: Notice of Tenant Complaint Caused by Deliberate or Negligent Act of Tenant or Tenant's Guest — Fayetteville, NC Dear [Tenant's Name], RE: Tenant Complaint Resulting from Deliberate or Negligent Act of Tenant or Tenant's Guest We hope this letter finds you well. We are writing to address a recent complaint received from [Neighbor's Name/Neighbor's Address], which alleges that a disturbance, damage, or inconvenience has been caused by the deliberate or negligent act of either yourself or one of your guests on the premises of [Rental Property Address]. As the landlord of the aforementioned property, it is our responsibility to ensure a peaceful and harmonious living environment for all tenants. We take this complaint seriously, and in order to address the issue promptly and fairly, we kindly request your cooperation and immediate attention. Upon investigation, it is important to note that there may be various types or situations where a Tenant Complaint, resulting from the deliberate or negligent act of either yourself or one of your guests, may arise. Some examples include but are not limited to: 1. Disturbance Complaints: These may arise due to excessive noise, loud parties, disruptive behavior, or any other activities that disturb the peace and well-being of other tenants or neighbors. 2. Damages Complaints: These may arise when intentional or accidental damages occur to the rental property, its fixtures, appliances, or any included amenities. Examples may include broken windows, damaged walls, stained carpets, or other similar incidents. 3. Violations Complaints: These may arise when tenants or their guests violate certain regulations, such as smoking in non-smoking areas, parking in restricted zones, unauthorized pet ownership, or breaching any lease-related terms. 4. Safety Complaints: These may arise when actions or negligence jeopardize the safety of other tenants or the property itself. This includes unsafe behavior, failure to secure common areas, or any other actions that may put others at risk. We understand that unforeseen situations can occur, but it is crucial to remember that your actions, as well as those of your guests, have a direct impact on the community. Therefore, it is imperative to be vigilant and considerate while residing within our rental property. To resolve this complaint and prevent further issues, we kindly request that you: 1. Provide an explanation: Please promptly respond to this letter, acknowledging the issue and providing a detailed explanation of the circumstances of the complaint. This will help us understand the situation better and work towards a resolution. 2. Rectify the situation: If applicable, take necessary actions to rectify the concern raised by the complainant. This may involve compensating for damages, addressing noise concerns, or taking preventive measures to ensure similar incidents do not occur in the future. 3. Avoid recurrence: Ensure that such incidents do not happen again by adhering to the rules, respecting the privacy and rights of others, and being aware of the impact your actions can have on fellow tenants. 4. Communication and cooperation: Maintain open communication with the management team, as this will help us address any concerns promptly and ensure a pleasant living environment for all. Failure to address this issue adequately and prevent a recurrence may result in formal legal actions or termination of your lease agreement as outlined in the terms and conditions. We strongly believe in fostering a respectful and caring community within our rental properties, and we sincerely hope that this matter can be resolved promptly and amicably. Please respond to this letter within [X] days of receipt. Should you have any questions, require clarification, or need assistance, please do not hesitate to contact us directly at [Landlord's Contact Information]. We appreciate your immediate attention in this matter. Thank you for your cooperation. Yours sincerely, [Landlord's Name] [Landlord's Contact Information] [Rental Property Address]
Subject: Notice of Tenant Complaint Caused by Deliberate or Negligent Act of Tenant or Tenant's Guest — Fayetteville, NC Dear [Tenant's Name], RE: Tenant Complaint Resulting from Deliberate or Negligent Act of Tenant or Tenant's Guest We hope this letter finds you well. We are writing to address a recent complaint received from [Neighbor's Name/Neighbor's Address], which alleges that a disturbance, damage, or inconvenience has been caused by the deliberate or negligent act of either yourself or one of your guests on the premises of [Rental Property Address]. As the landlord of the aforementioned property, it is our responsibility to ensure a peaceful and harmonious living environment for all tenants. We take this complaint seriously, and in order to address the issue promptly and fairly, we kindly request your cooperation and immediate attention. Upon investigation, it is important to note that there may be various types or situations where a Tenant Complaint, resulting from the deliberate or negligent act of either yourself or one of your guests, may arise. Some examples include but are not limited to: 1. Disturbance Complaints: These may arise due to excessive noise, loud parties, disruptive behavior, or any other activities that disturb the peace and well-being of other tenants or neighbors. 2. Damages Complaints: These may arise when intentional or accidental damages occur to the rental property, its fixtures, appliances, or any included amenities. Examples may include broken windows, damaged walls, stained carpets, or other similar incidents. 3. Violations Complaints: These may arise when tenants or their guests violate certain regulations, such as smoking in non-smoking areas, parking in restricted zones, unauthorized pet ownership, or breaching any lease-related terms. 4. Safety Complaints: These may arise when actions or negligence jeopardize the safety of other tenants or the property itself. This includes unsafe behavior, failure to secure common areas, or any other actions that may put others at risk. We understand that unforeseen situations can occur, but it is crucial to remember that your actions, as well as those of your guests, have a direct impact on the community. Therefore, it is imperative to be vigilant and considerate while residing within our rental property. To resolve this complaint and prevent further issues, we kindly request that you: 1. Provide an explanation: Please promptly respond to this letter, acknowledging the issue and providing a detailed explanation of the circumstances of the complaint. This will help us understand the situation better and work towards a resolution. 2. Rectify the situation: If applicable, take necessary actions to rectify the concern raised by the complainant. This may involve compensating for damages, addressing noise concerns, or taking preventive measures to ensure similar incidents do not occur in the future. 3. Avoid recurrence: Ensure that such incidents do not happen again by adhering to the rules, respecting the privacy and rights of others, and being aware of the impact your actions can have on fellow tenants. 4. Communication and cooperation: Maintain open communication with the management team, as this will help us address any concerns promptly and ensure a pleasant living environment for all. Failure to address this issue adequately and prevent a recurrence may result in formal legal actions or termination of your lease agreement as outlined in the terms and conditions. We strongly believe in fostering a respectful and caring community within our rental properties, and we sincerely hope that this matter can be resolved promptly and amicably. Please respond to this letter within [X] days of receipt. Should you have any questions, require clarification, or need assistance, please do not hesitate to contact us directly at [Landlord's Contact Information]. We appreciate your immediate attention in this matter. Thank you for your cooperation. Yours sincerely, [Landlord's Name] [Landlord's Contact Information] [Rental Property Address]