Dear [Tenant's Name], RE: Tenant Complaint — Deliberate or Negligent Act by Tenant or Tenant's Guest I hope this letter finds you well. It has come to our attention that there has been a complaint regarding the deliberate or negligent act of either yourself or your guest in relation to your tenancy at [property address] here in High Point, North Carolina. As your landlord, it is important for us to address such matters promptly and effectively. Firstly, let me assure you that we take all tenant complaints seriously and strive to maintain a peaceful and harmonious living environment for all residents. In instances where the complaint is caused by the deliberate or negligent act of the tenant or their guest, we need to address the issue to ensure it does not recur and to maintain the overall well-being of the community. There are various types of letters that may be issued in such scenarios in High Point, North Carolina, depending on the severity and nature of the complaint. These letters are designed to clearly communicate and address the issue, as well as outline any necessary actions or consequences. Some possible letters may include: 1. Warning Letter: If the complaint is of a minor nature or a first-time occurrence, a warning letter may be issued. This letter will serve as a formal notification, expressing our concern about the specific incident. It will outline the unacceptable behavior and emphasize the need for immediate remedy or correction. 2. Corrective Action Letter: In cases where the complaint is more significant or has occurred repeatedly, a corrective action letter will be issued. This letter will outline the specific steps that need to be taken by the tenant to rectify the situation. It may include a deadline by which the necessary actions must be completed to avoid further consequences. 3. Cure or Quit Notice: If the deliberate or negligent act continues despite previous warnings or corrective action letters, a cure or quit notice may be issued. This notice notifies the tenant that they have a specific period in which to remedy the situation or risk termination of their tenancy agreement. This is typically used for more serious offenses or a persistent disregard for property rules and regulations. It is essential to understand that these letters are not meant to be punitive, but to uphold standards and protect the rights and comfort of all residents. Our goal is to ensure a safe and pleasant living environment for everyone at the property. We kindly request your immediate attention to this matter. Please take the necessary steps to rectify the situation and avoid any further issues. If you require any clarification or assistance, please do not hesitate to contact our office. We appreciate your cooperation and hope we can resolve this matter amicably. Thank you for your attention to this letter. Sincerely, [Landlord/Property Management]