This is a letter from Landlord to Tenant addressing Tenant's request to have Landlord pay for certain repairs. Landlord has determined that the damage complained of was caused by Tenant's negligent or intentional acts or omissions, or by the negligent or intentional acts or omissions of a person or persons on/in the leased premises with tenant's permission.
Title: Wichita Falls Texas Letter from Landlord to Tenant — Addressing Complaints Caused by Tenant or Guest Deliberate or Negligent Acts Dear [Tenant's Name], RE: Tenant Complaint Caused by Deliberate or Negligent Acts We hope this letter finds you well. It has come to our attention that there has been an incident in your rented property that has led to a complaint from either yourself or another tenant. As your landlord, it is our responsibility to address and resolve this matter promptly. Firstly, we would like to apologize for any inconvenience or distress caused by this incident. Our aim is to provide a safe and harmonious living environment for all tenants, and we take any issues raised very seriously. It has been determined that the complaint is a result of either the deliberate or negligent act(s) of either yourself or a guest that you have invited into the premises. We kindly request that you cooperate fully throughout the investigation and resolution process, providing any necessary information or documentation relating to the incident. To ensure an efficient resolution, we would like to outline the steps that will be taken: 1. Investigation: Our team will conduct a thorough investigation into the incident, gathering relevant evidence and witness statements if applicable. Our aim is to ascertain the facts and determine the responsible party in an unbiased manner. 2. Communication: We understand that communication is key in resolving disputes. We encourage you to share your side of the story, including any mitigating circumstances that may have contributed to the incident. Please feel free to provide any information, photographs, or witness statements that may help us in our investigation. 3. Assessment of Damage or Impact: Depending on the nature of the incident, a property assessment may be required to evaluate any damage caused. This assessment may also help determine the appropriate course of action to rectify the situation. 4. Resolution Options: Once all the facts have been gathered and assessed, we will present you with the potential resolution options. These options may include repair or replacement costs, additional security measures, reminders of lease obligations, or any other actions deemed necessary to rectify the situation. As mentioned earlier, it is imperative that you cooperate fully with us during this process. Prompt responses and open communication will aid in a quick and satisfactory resolution. In situations where repeated incidents of deliberate or negligent acts occur, a different type of letter may be issued, outlining the necessary steps to be taken to avoid eviction or legal action. However, our primary approach is always focused on finding a mutually agreeable solution before escalating the matter further. We appreciate your attention to this matter and look forward to resolving the complaint in a fair and reasonable manner. Should you have any questions or require further clarification, please do not hesitate to contact our office. Thank you for your cooperation. Sincerely, [Your Name] [Your Title/Organization] [Contact Information (Phone number, email, address)]Title: Wichita Falls Texas Letter from Landlord to Tenant — Addressing Complaints Caused by Tenant or Guest Deliberate or Negligent Acts Dear [Tenant's Name], RE: Tenant Complaint Caused by Deliberate or Negligent Acts We hope this letter finds you well. It has come to our attention that there has been an incident in your rented property that has led to a complaint from either yourself or another tenant. As your landlord, it is our responsibility to address and resolve this matter promptly. Firstly, we would like to apologize for any inconvenience or distress caused by this incident. Our aim is to provide a safe and harmonious living environment for all tenants, and we take any issues raised very seriously. It has been determined that the complaint is a result of either the deliberate or negligent act(s) of either yourself or a guest that you have invited into the premises. We kindly request that you cooperate fully throughout the investigation and resolution process, providing any necessary information or documentation relating to the incident. To ensure an efficient resolution, we would like to outline the steps that will be taken: 1. Investigation: Our team will conduct a thorough investigation into the incident, gathering relevant evidence and witness statements if applicable. Our aim is to ascertain the facts and determine the responsible party in an unbiased manner. 2. Communication: We understand that communication is key in resolving disputes. We encourage you to share your side of the story, including any mitigating circumstances that may have contributed to the incident. Please feel free to provide any information, photographs, or witness statements that may help us in our investigation. 3. Assessment of Damage or Impact: Depending on the nature of the incident, a property assessment may be required to evaluate any damage caused. This assessment may also help determine the appropriate course of action to rectify the situation. 4. Resolution Options: Once all the facts have been gathered and assessed, we will present you with the potential resolution options. These options may include repair or replacement costs, additional security measures, reminders of lease obligations, or any other actions deemed necessary to rectify the situation. As mentioned earlier, it is imperative that you cooperate fully with us during this process. Prompt responses and open communication will aid in a quick and satisfactory resolution. In situations where repeated incidents of deliberate or negligent acts occur, a different type of letter may be issued, outlining the necessary steps to be taken to avoid eviction or legal action. However, our primary approach is always focused on finding a mutually agreeable solution before escalating the matter further. We appreciate your attention to this matter and look forward to resolving the complaint in a fair and reasonable manner. Should you have any questions or require further clarification, please do not hesitate to contact our office. Thank you for your cooperation. Sincerely, [Your Name] [Your Title/Organization] [Contact Information (Phone number, email, address)]