This form is a sample letter in Word format covering the subject matter of the title of the form.
Collin Texas Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, Zip Code] Subject: Acknowledgment of Receipt of Unacceptable Merchandise Notice Dear [Merchant's Name], I am writing this letter to acknowledge the receipt of your notice regarding the unacceptable merchandise I recently received from your store. I appreciate your prompt communication and your commitment to resolving this matter. I am deeply disappointed with the quality of the [product name], which I purchased from your establishment on [date of purchase]. The item fails to meet my expectations and falls significantly short of the advertised description provided both online and in-store. The defects include [specific defects or issues]. I have enclosed a copy of the sales receipt and any other relevant documentation to support my claim. I kindly request that you review these materials and take immediate action to rectify the situation. My options for resolution are as follows: 1. Full Refund: I kindly request a full refund of the purchase price, including any applicable taxes or shipping fees. Please provide instructions on returning the item and the timeframe for processing the refund. 2. Replacement: Alternatively, if possible, I would be willing to accept a replacement of the [product name] that meets the specifications outlined in your advertisements. Please ensure that the replacement is thoroughly inspected for any defects prior to shipping. Failure to address this matter in a satisfactory manner within [reasonable timeframe — suggest 7-14 days] will leave me with no choice but to explore further actions to protect my consumer rights. This may include filing a complaint with the appropriate consumer protection agencies, seeking legal advice, or sharing my negative experience with online consumer review platforms. I value your commitment to customer satisfaction and hope we can reach a swift resolution to this issue. Kindly acknowledge receipt of this letter within [reasonable timeframe — suggest 3-5 business days] to confirm that you have received my complaint and are actively working towards a resolution. You may reach me via phone or email provided above. I am available [mention your availability] for any discussions or to provide any further information necessary to facilitate the resolution process. Thank you for your immediate attention to this matter, and I look forward to your prompt response. Sincerely, [Your Name] [Enclosure: Copy of sales receipt and any supporting documents]Collin Texas Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, Zip Code] Subject: Acknowledgment of Receipt of Unacceptable Merchandise Notice Dear [Merchant's Name], I am writing this letter to acknowledge the receipt of your notice regarding the unacceptable merchandise I recently received from your store. I appreciate your prompt communication and your commitment to resolving this matter. I am deeply disappointed with the quality of the [product name], which I purchased from your establishment on [date of purchase]. The item fails to meet my expectations and falls significantly short of the advertised description provided both online and in-store. The defects include [specific defects or issues]. I have enclosed a copy of the sales receipt and any other relevant documentation to support my claim. I kindly request that you review these materials and take immediate action to rectify the situation. My options for resolution are as follows: 1. Full Refund: I kindly request a full refund of the purchase price, including any applicable taxes or shipping fees. Please provide instructions on returning the item and the timeframe for processing the refund. 2. Replacement: Alternatively, if possible, I would be willing to accept a replacement of the [product name] that meets the specifications outlined in your advertisements. Please ensure that the replacement is thoroughly inspected for any defects prior to shipping. Failure to address this matter in a satisfactory manner within [reasonable timeframe — suggest 7-14 days] will leave me with no choice but to explore further actions to protect my consumer rights. This may include filing a complaint with the appropriate consumer protection agencies, seeking legal advice, or sharing my negative experience with online consumer review platforms. I value your commitment to customer satisfaction and hope we can reach a swift resolution to this issue. Kindly acknowledge receipt of this letter within [reasonable timeframe — suggest 3-5 business days] to confirm that you have received my complaint and are actively working towards a resolution. You may reach me via phone or email provided above. I am available [mention your availability] for any discussions or to provide any further information necessary to facilitate the resolution process. Thank you for your immediate attention to this matter, and I look forward to your prompt response. Sincerely, [Your Name] [Enclosure: Copy of sales receipt and any supporting documents]
