This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Acknowledgment of Receipt of Unacceptable Merchandise Notice Dear [Recipient's Name], I am writing to acknowledge the receipt of a notice regarding the merchandise I recently purchased from your company, which unfortunately did not meet the expected standards. This letter serves as my official response to your Unacceptable Merchandise Notice. First and foremost, I would like to express my disappointment upon discovering the unacceptable nature of the merchandise received. As a loyal customer, I have always held your company in high regard and received nothing but top-quality products in the past. However, this recent incident has left me dissatisfied. To provide you with a detailed account of the issues encountered, I would like to outline the key problems that render the merchandise unacceptable: 1. Defective Product: Upon inspection, I noticed [describe the specific defects or issues with the merchandise]. 2. Poor Quality: The overall quality of the merchandise, including [mention specific aspects like material, workmanship, or durability], falls far below the expectations associated with your brand. 3. Inaccurate Description: The product received does not match the accurate description provided on your website/catalog. [Specify the discrepancies between the actual product and its advertised features]. Considering the aforementioned factors, I kindly request that you remedy this situation promptly. Please allow me to propose the following solutions: 1. Full Refund: I request a full refund of the purchase price, including any associated shipping or handling fees. 2. Replacement: Alternatively, I would appreciate receiving a replacement for the unacceptable merchandise, free of any defects or quality issues. 3. Compensation: In addition to a refund or replacement, I suggest offering compensation in the form of a store credit or discount on future purchases to compensate for the inconvenience and disappointment caused. I trust that you will consider my request seriously and act promptly to rectify this matter. I believe in the value and integrity of your company, and I hope that this incident was an isolated one. To expedite the resolution process, please share the necessary instructions for returning the unacceptable merchandise. Kindly provide a prepaid return shipping label or arrange for a courier pick-up from my location at your earliest convenience. I request that you acknowledge receipt of this letter within [number of days] working days from the date of this letter. I greatly appreciate your attention to this matter and anticipate a fair and satisfactory resolution. Thank you for your immediate attention to this issue. I look forward to your prompt response and a swift resolution to restore my confidence in your brand. Yours sincerely, [Your Name][Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP] Subject: Acknowledgment of Receipt of Unacceptable Merchandise Notice Dear [Recipient's Name], I am writing to acknowledge the receipt of a notice regarding the merchandise I recently purchased from your company, which unfortunately did not meet the expected standards. This letter serves as my official response to your Unacceptable Merchandise Notice. First and foremost, I would like to express my disappointment upon discovering the unacceptable nature of the merchandise received. As a loyal customer, I have always held your company in high regard and received nothing but top-quality products in the past. However, this recent incident has left me dissatisfied. To provide you with a detailed account of the issues encountered, I would like to outline the key problems that render the merchandise unacceptable: 1. Defective Product: Upon inspection, I noticed [describe the specific defects or issues with the merchandise]. 2. Poor Quality: The overall quality of the merchandise, including [mention specific aspects like material, workmanship, or durability], falls far below the expectations associated with your brand. 3. Inaccurate Description: The product received does not match the accurate description provided on your website/catalog. [Specify the discrepancies between the actual product and its advertised features]. Considering the aforementioned factors, I kindly request that you remedy this situation promptly. Please allow me to propose the following solutions: 1. Full Refund: I request a full refund of the purchase price, including any associated shipping or handling fees. 2. Replacement: Alternatively, I would appreciate receiving a replacement for the unacceptable merchandise, free of any defects or quality issues. 3. Compensation: In addition to a refund or replacement, I suggest offering compensation in the form of a store credit or discount on future purchases to compensate for the inconvenience and disappointment caused. I trust that you will consider my request seriously and act promptly to rectify this matter. I believe in the value and integrity of your company, and I hope that this incident was an isolated one. To expedite the resolution process, please share the necessary instructions for returning the unacceptable merchandise. Kindly provide a prepaid return shipping label or arrange for a courier pick-up from my location at your earliest convenience. I request that you acknowledge receipt of this letter within [number of days] working days from the date of this letter. I greatly appreciate your attention to this matter and anticipate a fair and satisfactory resolution. Thank you for your immediate attention to this issue. I look forward to your prompt response and a swift resolution to restore my confidence in your brand. Yours sincerely, [Your Name]
