This form is a sample letter in Word format covering the subject matter of the title of the form.
Subject: Acknowledgment of Receipt of Unacceptable Merchandise Notice — Montgomery, Maryland Dear [Customer's Name], We hope this letter finds you well. We are writing to acknowledge the receipt of your notice regarding the receipt of unacceptable merchandise from our store located in Montgomery, Maryland. We deeply regret any inconvenience caused and assure you that we take your concerns seriously. At [Company Name], we strive to provide our customers with seamless shopping experiences and quality products. We understand your frustration with the received merchandise not meeting your expectations. Please accept our sincerest apologies for any dissatisfaction caused. In order to promptly address your complaint, we have initiated an internal investigation to identify the cause of this discrepancy. Our dedicated team is committed to rectifying this issue and ensuring that such incidents do not reoccur in the future. We value your feedback as it helps us improve our products and services. As per our company's policy, we request you to kindly provide additional details and evidence regarding the unacceptable merchandise you received. This may include photographs, relevant documents, or any other supporting information that will assist us in understanding the nature of the issue accurately. Please be assured that we will take appropriate actions to resolve your complaint satisfactorily. Once we have thoroughly investigated the matter and concluded our internal review, we will be in touch with you to provide a resolution. Our utmost priority is to resolve this issue to your utmost satisfaction. If you have any further concerns or queries, please do not hesitate to reach out to our customer support team at [contact information]. They will be more than happy to assist you in any way possible and ensure that your concerns are addressed promptly. We understand the inconvenience caused and sincerely appreciate your patience during this process. We value your patronage and are committed to serving you better in the future. Your feedback is essential for our continuous improvement, and we assure you that we take it seriously. Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused and assure you that we are committed to resolving this issue promptly. Your satisfaction is our priority. Yours sincerely, [Your Name] [Your Title] [Company Name] [Company Address] [Contact Information] Keywords: Montgomery, Maryland, receipt of unacceptable merchandise notice, acknowledge, investigation, complaint resolution, customer feedback, inconvenience, quality products, customer support, internal review, satisfactory resolution, patience, commitment, improvement.
