This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Subject: Acknowledgment of Receipt of Unacceptable Merchandise Notice Dear [Merchant's Name], I am writing to formally acknowledge the receipt of your notice regarding the unacceptable merchandise I received from your store located in Phoenix, Arizona. I appreciate your promptness in bringing this matter to my attention. I must express my disappointment with the quality of the merchandise I received, as it does not meet the standards expected from your renowned establishment. The details of the transaction are as follows: 1. Order Number: [Order Number] 2. Date of Purchase: [Date of Purchase] 3. Description of Unacceptable Merchandise: [Detailed description of the unacceptable merchandise received] 4. Invoice Number: [Invoice Number] 5. Total Amount Paid: [Total Amount Paid] Having thoroughly inspected the merchandise upon its arrival, I noticed the following issues: — [Specify the specific concerns or defects observed] — [List any additional issues or concerns] To rectify this situation, I kindly request the following actions from your end: 1. A full refund of the total amount paid for the merchandise, as mentioned above. 2. A prepaid return shipping label to facilitate the return of the unacceptable merchandise. Kindly confirm the method and the courier service to be utilized. 3. An assurance that the replacement merchandise, or a refund if the same item is not available, will be issued promptly upon receipt of the returned merchandise, in line with your store's policies. I trust that you will handle this matter with utmost professionalism and prioritize it to ensure a swift resolution. As an esteemed customer, I sincerely hope that this incident is an isolated one and that such issues will not occur in the future. I have attached the digital copies of the required supporting documents, including photographs clearly depicting the defects, for your reference and records. Please acknowledge receipt of this letter and provide detailed guidance on how to proceed with the return process. I expect to receive your response within [reasonable timeframe, e.g., 7 business days] to avoid further complications. In closing, I would like to affirm my confidence in your commitment to customer satisfaction and trust that this matter will be resolved in a satisfactory manner. I hope to maintain a positive shopping experience with your store in the future. Thank you for your attention to this matter. Sincerely, [Your Name] Types of Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice can include: 1. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Damaged Goods 2. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Incorrect Item Received 3. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Incomplete Order 4. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Expired Products 5. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Poor Quality Products[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Subject: Acknowledgment of Receipt of Unacceptable Merchandise Notice Dear [Merchant's Name], I am writing to formally acknowledge the receipt of your notice regarding the unacceptable merchandise I received from your store located in Phoenix, Arizona. I appreciate your promptness in bringing this matter to my attention. I must express my disappointment with the quality of the merchandise I received, as it does not meet the standards expected from your renowned establishment. The details of the transaction are as follows: 1. Order Number: [Order Number] 2. Date of Purchase: [Date of Purchase] 3. Description of Unacceptable Merchandise: [Detailed description of the unacceptable merchandise received] 4. Invoice Number: [Invoice Number] 5. Total Amount Paid: [Total Amount Paid] Having thoroughly inspected the merchandise upon its arrival, I noticed the following issues: — [Specify the specific concerns or defects observed] — [List any additional issues or concerns] To rectify this situation, I kindly request the following actions from your end: 1. A full refund of the total amount paid for the merchandise, as mentioned above. 2. A prepaid return shipping label to facilitate the return of the unacceptable merchandise. Kindly confirm the method and the courier service to be utilized. 3. An assurance that the replacement merchandise, or a refund if the same item is not available, will be issued promptly upon receipt of the returned merchandise, in line with your store's policies. I trust that you will handle this matter with utmost professionalism and prioritize it to ensure a swift resolution. As an esteemed customer, I sincerely hope that this incident is an isolated one and that such issues will not occur in the future. I have attached the digital copies of the required supporting documents, including photographs clearly depicting the defects, for your reference and records. Please acknowledge receipt of this letter and provide detailed guidance on how to proceed with the return process. I expect to receive your response within [reasonable timeframe, e.g., 7 business days] to avoid further complications. In closing, I would like to affirm my confidence in your commitment to customer satisfaction and trust that this matter will be resolved in a satisfactory manner. I hope to maintain a positive shopping experience with your store in the future. Thank you for your attention to this matter. Sincerely, [Your Name] Types of Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice can include: 1. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Damaged Goods 2. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Incorrect Item Received 3. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Incomplete Order 4. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Expired Products 5. Phoenix, Arizona Sample Letter for Acknowledgment of Receipt of Unacceptable Merchandise Notice — Poor Quality Products
