This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Manufacturer's Address] [City, State ZIP Code] Subject: Acknowledgment of Warranty — Instruction for Product Return Dear [Manufacturer's Name], I am writing to acknowledge the warranty coverage for the [insert product name] that I recently purchased from your company. I am extremely disappointed to inform you that the product has encountered a [state the issue/fault]. As per the warranty terms and conditions provided by your company, I kindly request instructions for returning the product and seeking repair, replacement, or refund. To ensure swift resolution, I would appreciate your guidance on the necessary steps I need to take to initiate the return process. Enclosed with this letter are copies of the original purchase receipt, warranty card, and any other relevant documents you may require for processing the claim. Please provide me with any additional forms or paperwork that need to be completed. I am available to arrange the return of the defective product at your convenience. Please advise me on whether I should send it to your specified service center or to another designated address. Additionally, kindly inform me if I am responsible for any shipping charges or if your company covers these costs. It is important to note that I expect the warranty coverage to be honored without undue delay and in compliance with applicable consumer protection laws. I trust that your company values its customers and aims to provide prompt assistance in addressing any product-related issues. In light of the inconvenience caused, I request that you expedite the process and notify me of the estimated time frame within which I can expect a resolution. I would appreciate regular updates on the progress of my warranty claim. Should you require any further details or if there is a need for me to provide additional information, please do not hesitate to contact me at the phone number or email address provided above. Thank you for your attention to this matter. I trust that your company will handle my warranty claim efficiently and restore my faith in your products and services. Yours sincerely, [Your Name][Your Name] [Your Address] [City, State ZIP Code] [Email Address] [Phone Number] [Date] [Manufacturer's Name] [Manufacturer's Address] [City, State ZIP Code] Subject: Acknowledgment of Warranty — Instruction for Product Return Dear [Manufacturer's Name], I am writing to acknowledge the warranty coverage for the [insert product name] that I recently purchased from your company. I am extremely disappointed to inform you that the product has encountered a [state the issue/fault]. As per the warranty terms and conditions provided by your company, I kindly request instructions for returning the product and seeking repair, replacement, or refund. To ensure swift resolution, I would appreciate your guidance on the necessary steps I need to take to initiate the return process. Enclosed with this letter are copies of the original purchase receipt, warranty card, and any other relevant documents you may require for processing the claim. Please provide me with any additional forms or paperwork that need to be completed. I am available to arrange the return of the defective product at your convenience. Please advise me on whether I should send it to your specified service center or to another designated address. Additionally, kindly inform me if I am responsible for any shipping charges or if your company covers these costs. It is important to note that I expect the warranty coverage to be honored without undue delay and in compliance with applicable consumer protection laws. I trust that your company values its customers and aims to provide prompt assistance in addressing any product-related issues. In light of the inconvenience caused, I request that you expedite the process and notify me of the estimated time frame within which I can expect a resolution. I would appreciate regular updates on the progress of my warranty claim. Should you require any further details or if there is a need for me to provide additional information, please do not hesitate to contact me at the phone number or email address provided above. Thank you for your attention to this matter. I trust that your company will handle my warranty claim efficiently and restore my faith in your products and services. Yours sincerely, [Your Name]
