Subject: Acknowledgment of Cancellation of Back order — Santa Clara, California Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We are writing to acknowledge the cancellation of the back order you recently placed with our company. We understand that circumstances change, and it is important for us to provide timely assistance and support to our esteemed customers like you. As a leading provider of [product/service] in Santa Clara, California, our top priority is to ensure customer satisfaction. Your decision to cancel the back order has been duly noted, and we would like to assure you that our team is taking immediate action to process the cancellation and resolve any associated matters swiftly. We value the trust you have placed in our brand and empathize with any inconvenience caused due to the back order. Our dedicated team is committed to maintaining open lines of communication and ensuring that your experience with our company is positive throughout. Please be advised that the cancellation process may involve a few additional steps based on the specific circumstances of your order. Our customer service representatives will be reaching out to you within the next [timeframe] to provide any necessary updates or requests for information, if required. In the meantime, if you have any questions or concerns, please feel free to contact our customer support team at [customer support number] or email us at [customer support email]. We are available [days/hours of operation] to address any queries you may have. Once again, we would like to express our gratitude for choosing our company for your [product/service] needs. We deeply value your patronage, and your satisfaction remains our foremost priority. We assure you of our dedicated efforts in processing the cancellation and resolving any related matters efficiently. Thank you for your understanding and cooperation in this matter. We look forward to continuing to serve you and meeting your future requirements. Best regards, [Your Name] [Your Title] [Company Name] [Contact Information: Phone Number, Email Address]