This form is a sample letter in Word format covering the subject matter of the title of the form.
Subject: Request for Resolution of Improper Vehicle Repairs — Bexar, Texas [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Automotive Repair Shop Name] [Shop Address] [City, State, ZIP Code] Dear [Repair Shop Manager/Owner], I am writing to bring your attention to the improper repairs conducted on my vehicle [Year, Make, Model, and VIN] at your establishment on [Repair Date]. Despite entrusting my vehicle to your skilled technicians, I have discovered several deficiencies in the repairs that have left me dissatisfied and concerned about its overall safety and functionality. The improper repairs performed on my vehicle involve the following key issues: 1. [Describe the nature of the first improper repair, providing specific details and any supporting evidence you may have, such as photographs or written documentation.] 2. [Continue with a detailed description of the second improper repair, highlighting specific discrepancies or inadequacies, and supporting evidence.] 3. [If applicable, outline any additional improper repairs, ensuring to provide clear explanations supported by evidence.] These substandard repairs are not only unacceptable but also pose a significant risk to my safety on the road. As a loyal customer, I expected the highest standard of service and professionalism from your reputable establishment. Unfortunately, the quality of the repairs performed fails to meet these expectations. I am requesting an immediate resolution to rectify the improper repairs made on my vehicle. Considering the inconvenience and cost of these subpar repairs, I request the following actions be taken: 1. Thoroughly review and inspect my vehicle to identify all areas where repairs were conducted incorrectly. 2. Provide a detailed explanation of the causes and extent of each improper repair, along with a comprehensive report. 3. Correct the substandard repairs at no additional cost to me, ensuring that the vehicle is restored to its original condition and is safe for road use. 4. If necessary, compensate me for any additional costs incurred due to the improper repairs, such as rental vehicle expenses or alternate transportation fees. I trust that your business values its reputation and customer satisfaction and will promptly address my concerns. Failure to reach a satisfactory resolution may require me to seek alternative methods to protect my rights, including filing a complaint with the appropriate regulatory agencies and exploring legal avenues. I kindly request a response within [reasonable timeframe, e.g., 10 business days] to initiate the resolution process and schedule an appointment for the inspection and subsequent repairs. Please contact me at [your phone number] or via email at [your email address] to discuss this matter further. I look forward to your prompt attention to this issue and a positive resolution that restores my faith in your establishment's commitment to providing reliable and professional automotive repairs. Sincerely, [Your Name] [Your Signature] Enclosure: [List any supporting documentation or evidence, such as repair receipts, photographs, or previous correspondence]
Subject: Request for Resolution of Improper Vehicle Repairs — Bexar, Texas [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Automotive Repair Shop Name] [Shop Address] [City, State, ZIP Code] Dear [Repair Shop Manager/Owner], I am writing to bring your attention to the improper repairs conducted on my vehicle [Year, Make, Model, and VIN] at your establishment on [Repair Date]. Despite entrusting my vehicle to your skilled technicians, I have discovered several deficiencies in the repairs that have left me dissatisfied and concerned about its overall safety and functionality. The improper repairs performed on my vehicle involve the following key issues: 1. [Describe the nature of the first improper repair, providing specific details and any supporting evidence you may have, such as photographs or written documentation.] 2. [Continue with a detailed description of the second improper repair, highlighting specific discrepancies or inadequacies, and supporting evidence.] 3. [If applicable, outline any additional improper repairs, ensuring to provide clear explanations supported by evidence.] These substandard repairs are not only unacceptable but also pose a significant risk to my safety on the road. As a loyal customer, I expected the highest standard of service and professionalism from your reputable establishment. Unfortunately, the quality of the repairs performed fails to meet these expectations. I am requesting an immediate resolution to rectify the improper repairs made on my vehicle. Considering the inconvenience and cost of these subpar repairs, I request the following actions be taken: 1. Thoroughly review and inspect my vehicle to identify all areas where repairs were conducted incorrectly. 2. Provide a detailed explanation of the causes and extent of each improper repair, along with a comprehensive report. 3. Correct the substandard repairs at no additional cost to me, ensuring that the vehicle is restored to its original condition and is safe for road use. 4. If necessary, compensate me for any additional costs incurred due to the improper repairs, such as rental vehicle expenses or alternate transportation fees. I trust that your business values its reputation and customer satisfaction and will promptly address my concerns. Failure to reach a satisfactory resolution may require me to seek alternative methods to protect my rights, including filing a complaint with the appropriate regulatory agencies and exploring legal avenues. I kindly request a response within [reasonable timeframe, e.g., 10 business days] to initiate the resolution process and schedule an appointment for the inspection and subsequent repairs. Please contact me at [your phone number] or via email at [your email address] to discuss this matter further. I look forward to your prompt attention to this issue and a positive resolution that restores my faith in your establishment's commitment to providing reliable and professional automotive repairs. Sincerely, [Your Name] [Your Signature] Enclosure: [List any supporting documentation or evidence, such as repair receipts, photographs, or previous correspondence]