Dear [Repair Shop Name], I am writing to express my deep disappointment and frustration regarding the improper repairs performed on my vehicle at your establishment in Hennepin, Minnesota. The level of incompetence displayed by your technicians has been truly disheartening, and I expect immediate rectification of the situation. First and foremost, I had brought my vehicle to your shop for repair due to a malfunctioning transmission. However, upon further inspection, it became evident that several related components were overlooked, leading to additional complications with my vehicle's performance. This lack of thoroughness is inexcusable and has resulted in significant inconvenience and financial burden for me. Furthermore, not only were the repairs inadequate, but the overall customer service experience at your shop has been subpar. The unprofessional attitude displayed by your staff members is unacceptable, with their dismissive and unhelpful behavior adding insult to injury. As a paying customer, I expect to be treated with respect and have my concerns addressed appropriately. It is my understanding that as a repair shop operating in Hennepin, Minnesota, you are obligated to uphold certain standards of service and competence. In this case, I have been gravely let down, and I demand immediate action to rectify this situation. I have attached copies of the repair invoice and relevant documents for your reference. I expect a full refund of the repair costs, as well as reimbursement for any additional expenses incurred due to the improper repairs. Moreover, I request that you take responsibility for all necessary repairs to restore my vehicle to its pre-repair condition at no further cost to me. I also urge you to conduct a thorough evaluation of your technicians and customer service practices to prevent such issues from recurring in the future. Failure to meet these demands within [reasonable timeframe, e.g., 14 days] will leave me with no choice but to pursue legal action and report the incident to the appropriate consumer protection authorities. I trust that you understand the severity of this matter and will take the necessary steps to resolve it promptly. Please contact me at [your contact information] to discuss a mutually satisfactory resolution. I anticipate your immediate attention to this matter. Sincerely, [Your Name]