This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Vehicle Repair Shop Name] [Address] [City, State, Zip Code] Subject: Complaint Regarding Improper Vehicle Repairs Dear [Vehicle Repair Shop Name], I hope this letter finds you well. I am writing to express my disappointment and frustration with the recent repairs conducted on my vehicle at your facility. I believe there were significant issues with the quality and reliability of the repairs done, which have greatly affected the safety and performance of my vehicle. Furthermore, I entrusted my vehicle, [Make, Model, Year, Vehicle Identification Number (VIN)], to your service center on [Date of Vehicle Drop-Off] for repairs pertaining to [Specify the repairs needed]. However, upon receiving my vehicle back on [Date of Vehicle Pickup], it became evident that the repairs performed were not up to the expected standards. Here are the specific issues I encountered with the improper vehicle repairs: 1. [Describe the first issue or concern, such as incomplete repairs or parts not working correctly] 2. [Describe the second issue or concern, such as misaligned components or faulty installations] 3. [Describe any additional issues or concerns, ensuring to provide clear details] These issues collectively present a serious problem, as they compromise both the safety and functionality of my vehicle. It is distressing to have received subpar repairs after choosing your establishment due to its reputed expertise in automotive repairs. As a customer, I firmly believe that I am entitled to have my vehicle repaired to the highest standards and in a manner that ensures its reliability and safety on the road. Therefore, I kindly request the following actions: 1. Properly assess my vehicle to determine the extent of the improper repairs. 2. Provide a detailed report explaining the cause of the issues I have encountered. 3. Rectify the inadequate repairs by performing the necessary corrective actions promptly. 4. Provide assurance that these issues will not recur in the future. I would like to resolve this matter amicably, which is why I am reaching out to you directly in this letter. However, if my concerns are not addressed within a reasonable timeframe of [Specify Timeframe], I will be compelled to explore other avenues to seek restitution, including filing a complaint with the California Bureau of Automotive Repair and seeking assistance from legal authorities. I look forward to your prompt attention and resolution of this matter. Please provide confirmation of receipt of this letter and let me know your proposed course of action by responding to my contact information mentioned above. Thank you for your prompt attention to this issue. Sincerely, [Your Name]
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Vehicle Repair Shop Name] [Address] [City, State, Zip Code] Subject: Complaint Regarding Improper Vehicle Repairs Dear [Vehicle Repair Shop Name], I hope this letter finds you well. I am writing to express my disappointment and frustration with the recent repairs conducted on my vehicle at your facility. I believe there were significant issues with the quality and reliability of the repairs done, which have greatly affected the safety and performance of my vehicle. Furthermore, I entrusted my vehicle, [Make, Model, Year, Vehicle Identification Number (VIN)], to your service center on [Date of Vehicle Drop-Off] for repairs pertaining to [Specify the repairs needed]. However, upon receiving my vehicle back on [Date of Vehicle Pickup], it became evident that the repairs performed were not up to the expected standards. Here are the specific issues I encountered with the improper vehicle repairs: 1. [Describe the first issue or concern, such as incomplete repairs or parts not working correctly] 2. [Describe the second issue or concern, such as misaligned components or faulty installations] 3. [Describe any additional issues or concerns, ensuring to provide clear details] These issues collectively present a serious problem, as they compromise both the safety and functionality of my vehicle. It is distressing to have received subpar repairs after choosing your establishment due to its reputed expertise in automotive repairs. As a customer, I firmly believe that I am entitled to have my vehicle repaired to the highest standards and in a manner that ensures its reliability and safety on the road. Therefore, I kindly request the following actions: 1. Properly assess my vehicle to determine the extent of the improper repairs. 2. Provide a detailed report explaining the cause of the issues I have encountered. 3. Rectify the inadequate repairs by performing the necessary corrective actions promptly. 4. Provide assurance that these issues will not recur in the future. I would like to resolve this matter amicably, which is why I am reaching out to you directly in this letter. However, if my concerns are not addressed within a reasonable timeframe of [Specify Timeframe], I will be compelled to explore other avenues to seek restitution, including filing a complaint with the California Bureau of Automotive Repair and seeking assistance from legal authorities. I look forward to your prompt attention and resolution of this matter. Please provide confirmation of receipt of this letter and let me know your proposed course of action by responding to my contact information mentioned above. Thank you for your prompt attention to this issue. Sincerely, [Your Name]