After a house or a building has been built out and a Certificate of Occupancy has been issued and if the property is later resold, Florida does not have a requirement to obtain another Certificate of Occupancy like some other states, such as New York, is concerned.

To file a formal consumer complaint, complete the below affidavit and save a copy of your completed affidavit for your records. You can print, sign, date and submit the affidavit by email (send as a pdf attachment to consumer@miamidade.gov), fax to 786-469-2303 or mail to the address at the top of the affidavit.

File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

The quickest way to get your certificate is to submit via the portal. A completed Application for Certificate of Use. For assistance, contact RER-CUINFO@miamidade.gov or 786-315-2660. A non-refundable upfront fee is required upon submittal of the application.The following information is required:

How do I apply for a CU? Applications may be submitted through our portal or submitted in person at the Zoning Permit Section in the Permitting and Inspection Center. The quickest way to get your certificate is to submit via the portal.

Phone Number(s) Mediation Hotline. 786-469-2333. TTY. 711. Fax. 786-469-2303.

A Certificate of Use, often referred to as a COU, is a Zoning certificate that confirms the space the business occupies complies with three items: 1) local Zoning ordinances, 2) the Florida Fire Prevention Code, and 3) the Florida Building Code.

How to File a Complaint or Check on a Business Settlements, Final Judgments, and Filed Complaints. Consumer Complaint Form. SPAM Complaint Form. Protecting Yourself from Consumer Fraud. DBPR Online Services. Fraud Hotline: 1-866-9-NO-SCAM (1-866-966-7226) (toll free within Florida. Citizens Services: 850-414-3990.

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