Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to request a refund for a recently returned merchandise that I had purchased from your store. I have been a satisfied customer of your establishment for several years, and I believe this matter can be resolved amicably and to our mutual satisfaction. Firstly, let me provide you with some important details regarding the purchase and return: 1. Date of Purchase: [Date of Purchase] 2. Order/Invoice Number: [Order/Invoice Number] 3. Description of Product: [Product Name/Description] 4. Purchase Price: [Purchase Price] 5. Reason for Return: [Provide a brief explanation of the reason for return] I would like to emphasize that the returned merchandise is in its original condition, and I have included all accompanying accessories, manuals, and packaging. Therefore, it is my expectation that a full refund of the purchase price will be issued promptly. I have enclosed the following documents for your reference: 1. Original purchase receipt 2. Return authorization form 3. Photocopy of my identification card I kindly request you to investigate this matter promptly and process the refund requested. It is important to note that as a consumer, I have certain rights safeguarded by various consumer protection laws. Should this matter not be resolved satisfactorily, I may be forced to escalate it legally or through relevant consumer advocacy organizations. Furthermore, I would appreciate if you could provide a timeline within which I can expect a resolution. If there are any further requirements or procedures that I need to follow, please do not hesitate to inform me. I value the long-standing relationship I have had with your company, and I hope that we can resolve this issue promptly and amicably. I look forward to receiving a positive response within [number of days, usually 14-30 days] from the date of this letter. Thank you for your attention to this matter. Yours sincerely, [Your Name]