This form is a sample letter in Word format covering the subject matter of the title of the form.
Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to formally request a refund for the merchandise I recently returned to your store. I remain dissatisfied with the quality and functionality of the product, and I believe it is within my rights to seek a full refund. On [Date], I purchased [Name of Product] from your store in Houston, Texas. The transaction details are enclosed with this letter for your reference. However, upon opening and testing the product, I discovered it did not meet my expectations or fulfill the purposes it was advertised for. The issues I encountered with the merchandise include [describe specific problems here, such as defects, malfunction, or discrepancy from advertised description]. I have attached relevant supporting documents, such as photographs or receipts, to further illustrate these issues. As a consumer, I am fully aware of my rights and am confident that the merchandise falls under the [state the applicable law or statutory rights in Houston, Texas]. According to these legal provisions, I am entitled to a full refund of the purchase price, including any associated shipping or handling charges. I kindly request that you review my case and promptly issue a refund. I would prefer to receive the refund in the same manner in which I made the original payment. If this is not possible, please inform me of the alternative options available. I expect the refund to be processed within [reasonable timeline, e.g., 14 days] from the receipt of this letter. Please be aware that failure to address this matter reasonably and promptly may leave me with no choice but to seek further action, including filing a complaint with relevant consumer protection authorities or seeking legal assistance to protect my rights. I appreciate your attention to this matter and look forward to a swift resolution. I have always valued my association with your company and believe this unfortunate incident can be resolved amicably. If you require any additional information or have any questions, please do not hesitate to contact me at [Your Contact Number] or [Your Email Address]. Thank you for your cooperation and understanding. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Contact Number]
Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to formally request a refund for the merchandise I recently returned to your store. I remain dissatisfied with the quality and functionality of the product, and I believe it is within my rights to seek a full refund. On [Date], I purchased [Name of Product] from your store in Houston, Texas. The transaction details are enclosed with this letter for your reference. However, upon opening and testing the product, I discovered it did not meet my expectations or fulfill the purposes it was advertised for. The issues I encountered with the merchandise include [describe specific problems here, such as defects, malfunction, or discrepancy from advertised description]. I have attached relevant supporting documents, such as photographs or receipts, to further illustrate these issues. As a consumer, I am fully aware of my rights and am confident that the merchandise falls under the [state the applicable law or statutory rights in Houston, Texas]. According to these legal provisions, I am entitled to a full refund of the purchase price, including any associated shipping or handling charges. I kindly request that you review my case and promptly issue a refund. I would prefer to receive the refund in the same manner in which I made the original payment. If this is not possible, please inform me of the alternative options available. I expect the refund to be processed within [reasonable timeline, e.g., 14 days] from the receipt of this letter. Please be aware that failure to address this matter reasonably and promptly may leave me with no choice but to seek further action, including filing a complaint with relevant consumer protection authorities or seeking legal assistance to protect my rights. I appreciate your attention to this matter and look forward to a swift resolution. I have always valued my association with your company and believe this unfortunate incident can be resolved amicably. If you require any additional information or have any questions, please do not hesitate to contact me at [Your Contact Number] or [Your Email Address]. Thank you for your cooperation and understanding. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Contact Number]