Dear [Company Name], I am writing to request a refund for a recently returned merchandise purchased from your store. I am a resident of Mecklenburg, North Carolina and I visited your store located in [City Name]. I am dissatisfied with the product I purchased and would like to return it for a full refund. On [Purchase Date], I made a purchase of a [Product Name] from your store. However, upon further inspection, I discovered that the product did not meet my expectations nor did it function properly as advertised. I have attached the original receipt for your reference. Upon realizing the defect, I immediately contacted your customer service department on [Contact Number] to request a return and refund. The customer service representative instructed me to return the merchandise by mail to your designated return address, which I promptly did on [Return Date]. I have also provided tracking details [Tracking Number] as proof of the return. I would like to remind you that as per the Consumer Protection Act, I am entitled to a full refund for the defective product and any shipping charges incurred in returning it. Therefore, I kindly request a refund of the total amount I paid for the merchandise, including any applicable taxes, as well as the incurred shipping costs. In addition to the refund, I would appreciate if you could provide reimbursement for any expenses I may have incurred during the returning process, such as packaging material or shipping fees. Attached to this letter, you will find copies of the relevant receipts. I hope you understand my situation and the inconvenience this has caused me. I have been a loyal customer of your store for [duration] and have always been satisfied with your products and services. Furthermore, I believe that this refund request is within reason and will be handled promptly and fairly. Please notify me within [reasonable time frame] to confirm that you have received this letter and are processing my refund. I expect the reimbursement to be made within [reasonable time frame] as per industry standards. Failure to resolve this matter amicably may result in seeking legal action to protect my consumer rights. Thank you for your prompt attention to this matter. I hope for a quick resolution to ensure our business relationship remains positive. Should you require any further information or have any questions, please do not hesitate to contact me at [Your Contact Number]. Yours sincerely, [Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number]