Phoenix Arizona Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• City: Phoenix
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Subject: Request for Refund — Returned Merchandise Dear [Vendor's Name], I hope this letter finds you in good health. I am writing to request a refund in connection with the returned merchandise I recently sent back to your company. I have been a satisfied customer of your esteemed brand for many years, and it is unfortunate that this particular order did not meet my expectations. On [Date of Purchase], I purchased the following item from your online store: — Product name: [Enter the name of the product] — Order number: [Enter the order number] — Invoice number: [Enter the invoice number] — Purchase amount: [Enter the purchase amount] However, upon receiving the product on [Date of Delivery], I noticed several significant issues which rendered the product unusable. The problems I encountered with the item include: 1. [Issue 1]: Describe the main problem or defect with the product. 2. [Issue 2]: Specify any additional issues the product had. 3. [Issue 3]: If applicable, mention any further problems you noticed. Considering the substantial defects and usability concerns, I immediately contacted your customer service department on [Date of Contact] to initiate the return process. Following their instructions, I promptly shipped the item back to your company on [Date of Return Shipment] using the provided return label. As per your return policy, I kindly request a full refund of the purchase amount, including any associated shipping charges paid. Enclosed with this letter are the necessary documents to support my request: — Copy of the original invoice or receipt — Proof of shipment (e.g., tracking number) — Any additional documentation you require (if applicable) I appreciate your prompt attention to this matter and assure you that I have been a loyal customer of your brand for years. I am confident that you will handle this situation promptly and fairly, as I have always experienced exceptional customer service from your company. In the event that you are unable to process a refund, I kindly request an exchange for a similar product of equal value, which meets the required quality standards. If necessary, I would be glad to discuss this matter further in order to reach a satisfactory resolution. Please acknowledge receipt of this letter and provide an update on the status of my refund request within [mention a reasonable timeframe, e.g., two weeks]. Your assistance in resolving this matter is greatly appreciated. Thank you for your attention to this matter, and I look forward to hearing from you soon. Sincerely, [Your Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Vendor's Name] [Vendor's Address] [City, State, ZIP] Subject: Request for Refund — Returned Merchandise Dear [Vendor's Name], I hope this letter finds you in good health. I am writing to request a refund in connection with the returned merchandise I recently sent back to your company. I have been a satisfied customer of your esteemed brand for many years, and it is unfortunate that this particular order did not meet my expectations. On [Date of Purchase], I purchased the following item from your online store: — Product name: [Enter the name of the product] — Order number: [Enter the order number] — Invoice number: [Enter the invoice number] — Purchase amount: [Enter the purchase amount] However, upon receiving the product on [Date of Delivery], I noticed several significant issues which rendered the product unusable. The problems I encountered with the item include: 1. [Issue 1]: Describe the main problem or defect with the product. 2. [Issue 2]: Specify any additional issues the product had. 3. [Issue 3]: If applicable, mention any further problems you noticed. Considering the substantial defects and usability concerns, I immediately contacted your customer service department on [Date of Contact] to initiate the return process. Following their instructions, I promptly shipped the item back to your company on [Date of Return Shipment] using the provided return label. As per your return policy, I kindly request a full refund of the purchase amount, including any associated shipping charges paid. Enclosed with this letter are the necessary documents to support my request: — Copy of the original invoice or receipt — Proof of shipment (e.g., tracking number) — Any additional documentation you require (if applicable) I appreciate your prompt attention to this matter and assure you that I have been a loyal customer of your brand for years. I am confident that you will handle this situation promptly and fairly, as I have always experienced exceptional customer service from your company. In the event that you are unable to process a refund, I kindly request an exchange for a similar product of equal value, which meets the required quality standards. If necessary, I would be glad to discuss this matter further in order to reach a satisfactory resolution. Please acknowledge receipt of this letter and provide an update on the status of my refund request within [mention a reasonable timeframe, e.g., two weeks]. Your assistance in resolving this matter is greatly appreciated. Thank you for your attention to this matter, and I look forward to hearing from you soon. Sincerely, [Your Name]