Riverside California Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• County: Riverside
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Dear [Merchant's Name], I am writing to request a refund for the recently returned merchandise. I have always appreciated the quality and reliability of your products, and this instance is an exception from the exceptional service I have experienced in the past. I made a purchase from your online store on [date of purchase], consisting of [describe the item(s) purchased]. However, upon receiving the package on [date of package receipt], I discovered that the merchandise was defective/damaged/wrong item (choose one) and did not meet my expectations. To rectify this issue, I immediately contacted your customer support hotline and was instructed to return the item(s) within [number of days] days from the date of purchase. I complied with the return policy and shipped the merchandise back to your designated return address on [date of return shipment], using the provided return label. According to the tracking information, the package was delivered to your facility on [date of delivery confirmation], and I trust that you have received it by now. Considering this, I kindly request a full refund of [amount paid], which was the original purchase price of the merchandise. Enclosed, please find copies of the necessary supporting documents, including: 1. Proof of purchase (receipt/invoice) 2. Delivery confirmation for the returned package As a valued customer, I believe that a prompt resolution to this matter is warranted. I understand that sometimes errors occur during the delivery or handling process, and I genuinely hope that we can resolve this issue amicably. It is my preference to continue supporting your business and maintain a positive customer-merchant relationship. I kindly request your immediate attention to my request and a refund for the returned merchandise. Please let me know the status of my refund within [number of days to respond], as it will help me plan accordingly. Thank you for your understanding and prompt action in this matter. I look forward to a favorable resolution and appreciate your commitment towards customer satisfaction. Sincerely, [Your Name]

Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Merchant's Name] [Merchant's Address] [City, State, ZIP] Dear [Merchant's Name], I am writing to request a refund for the recently returned merchandise. I have always appreciated the quality and reliability of your products, and this instance is an exception from the exceptional service I have experienced in the past. I made a purchase from your online store on [date of purchase], consisting of [describe the item(s) purchased]. However, upon receiving the package on [date of package receipt], I discovered that the merchandise was defective/damaged/wrong item (choose one) and did not meet my expectations. To rectify this issue, I immediately contacted your customer support hotline and was instructed to return the item(s) within [number of days] days from the date of purchase. I complied with the return policy and shipped the merchandise back to your designated return address on [date of return shipment], using the provided return label. According to the tracking information, the package was delivered to your facility on [date of delivery confirmation], and I trust that you have received it by now. Considering this, I kindly request a full refund of [amount paid], which was the original purchase price of the merchandise. Enclosed, please find copies of the necessary supporting documents, including: 1. Proof of purchase (receipt/invoice) 2. Delivery confirmation for the returned package As a valued customer, I believe that a prompt resolution to this matter is warranted. I understand that sometimes errors occur during the delivery or handling process, and I genuinely hope that we can resolve this issue amicably. It is my preference to continue supporting your business and maintain a positive customer-merchant relationship. I kindly request your immediate attention to my request and a refund for the returned merchandise. Please let me know the status of my refund within [number of days to respond], as it will help me plan accordingly. Thank you for your understanding and prompt action in this matter. I look forward to a favorable resolution and appreciate your commitment towards customer satisfaction. Sincerely, [Your Name]