Salt Lake Utah Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• County: Salt Lake
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention a recent purchase made at your store and kindly request a refund for the returned merchandise. I believe it is important to resolve this matter in an efficient and professional manner. On [Purchase Date], I bought [Product Name/Description] from your store located in Salt Lake City, Utah. However, upon examining the item, I discovered a significant defect which hinders its functionality. The defect includes [specific details of the flaw, such as broken parts, malfunctioning features, etc.]. I must emphasize that I have always been a satisfied customer of your establishment and have rarely encountered such issues in the past. Since the purchase was made, I have taken appropriate care of the product, ensuring it remained in its original condition. However, as the defect remains unresolved despite my efforts, I kindly request a full refund for the purchased item. In accordance with consumer rights and your store's refund policy, I believe this is a reasonable request. Enclosed with this letter, you will find a copy of the original receipt and any supporting documents, such as warranty cards, product packaging, or pictures of the defect, to strengthen my claim. I kindly ask you to review these documents carefully and acknowledge the legitimacy of my complaint. To facilitate the refund process, I am willing to return the defective merchandise to your store at a time that is convenient for us both. Alternatively, I am open to arranging a pickup by your assigned courier service. Kindly inform me of your preferred method of return. In the case that a refund is not possible, I would be open to discussing alternative solutions, such as a replacement of the defective item or store credit. Please let me know if any of these options are viable. I trust that you understand my dissatisfaction with this purchase, and I believe resolving this matter promptly will reinforce the positive image of your store. I have always valued the quality of products and services provided by your establishment, and I sincerely hope that this unfortunate incident will not tarnish our relationship. Furthermore, I kindly request a prompt response to this letter within [reasonable timeframe, e.g., 10 business days]. Furthermore, I expect to have a resolution to this matter within this timeframe. Thank you for your attention to this matter, and I look forward to a favorable resolution. Should you have any questions or require further information, please do not hesitate to contact me at [Your Contact Information]. Yours sincerely, [Your Name]

Subject: Request for Refund — Returned Merchandise Dear [Merchant's Name], I hope this letter finds you well. I am writing to bring to your attention a recent purchase made at your store and kindly request a refund for the returned merchandise. I believe it is important to resolve this matter in an efficient and professional manner. On [Purchase Date], I bought [Product Name/Description] from your store located in Salt Lake City, Utah. However, upon examining the item, I discovered a significant defect which hinders its functionality. The defect includes [specific details of the flaw, such as broken parts, malfunctioning features, etc.]. I must emphasize that I have always been a satisfied customer of your establishment and have rarely encountered such issues in the past. Since the purchase was made, I have taken appropriate care of the product, ensuring it remained in its original condition. However, as the defect remains unresolved despite my efforts, I kindly request a full refund for the purchased item. In accordance with consumer rights and your store's refund policy, I believe this is a reasonable request. Enclosed with this letter, you will find a copy of the original receipt and any supporting documents, such as warranty cards, product packaging, or pictures of the defect, to strengthen my claim. I kindly ask you to review these documents carefully and acknowledge the legitimacy of my complaint. To facilitate the refund process, I am willing to return the defective merchandise to your store at a time that is convenient for us both. Alternatively, I am open to arranging a pickup by your assigned courier service. Kindly inform me of your preferred method of return. In the case that a refund is not possible, I would be open to discussing alternative solutions, such as a replacement of the defective item or store credit. Please let me know if any of these options are viable. I trust that you understand my dissatisfaction with this purchase, and I believe resolving this matter promptly will reinforce the positive image of your store. I have always valued the quality of products and services provided by your establishment, and I sincerely hope that this unfortunate incident will not tarnish our relationship. Furthermore, I kindly request a prompt response to this letter within [reasonable timeframe, e.g., 10 business days]. Furthermore, I expect to have a resolution to this matter within this timeframe. Thank you for your attention to this matter, and I look forward to a favorable resolution. Should you have any questions or require further information, please do not hesitate to contact me at [Your Contact Information]. Yours sincerely, [Your Name]