San Antonio Texas Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• City: San Antonio
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Address] [City, State, ZIP Code] Dear [Company Name], I hope this letter finds you well. I am writing to request a refund for a recently returned merchandise that I purchased from your company. I value your commitment to customer satisfaction and trust that you will promptly resolve this matter in accordance with your return policy. On [Date of Purchase], I bought [Product Name] from your store or through your online platform. However, upon receiving the shipment and examining the item, I discovered that it did not meet my expectations, as it was significantly different from the description provided on your website/catalog. The main issue I encountered was [describe the specific problem you experienced]. To rectify this situation, I have followed the steps outlined in your return policy and have already shipped the product back to your company on [Date of Return Shipment]. I have included all the necessary documentation such as the original receipt, packaging slip, and any other relevant paperwork, ensuring that the item is returned in its original condition. As per your return policy, I kindly request a full refund of the purchase amount, including any shipping charges, credited back to my original form of payment. It is important to note that I have not used or damaged the product in any way, allowing for a seamless return process as outlined in your policies. I would appreciate it if you could confirm the receipt of the returned merchandise and initiate the refund process as soon as possible. Please inform me of the expected timeline for completion and any specific instructions I need to follow in order to expedite the refund. Should you require any additional information or documentation from my end, please do not hesitate to contact me at the provided email address or phone number. I am looking forward to a swift resolution and a satisfactory refund process to restore my faith in your company's commitment to customer service. Thank you for your attention to this matter, and I hope that this issue can be resolved to our mutual satisfaction. May we continue to maintain a positive customer-business relationship. Sincerely, [Your Name]

Subject: Request for Refund — Returned Merchandise [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Company Name] [Address] [City, State, ZIP Code] Dear [Company Name], I hope this letter finds you well. I am writing to request a refund for a recently returned merchandise that I purchased from your company. I value your commitment to customer satisfaction and trust that you will promptly resolve this matter in accordance with your return policy. On [Date of Purchase], I bought [Product Name] from your store or through your online platform. However, upon receiving the shipment and examining the item, I discovered that it did not meet my expectations, as it was significantly different from the description provided on your website/catalog. The main issue I encountered was [describe the specific problem you experienced]. To rectify this situation, I have followed the steps outlined in your return policy and have already shipped the product back to your company on [Date of Return Shipment]. I have included all the necessary documentation such as the original receipt, packaging slip, and any other relevant paperwork, ensuring that the item is returned in its original condition. As per your return policy, I kindly request a full refund of the purchase amount, including any shipping charges, credited back to my original form of payment. It is important to note that I have not used or damaged the product in any way, allowing for a seamless return process as outlined in your policies. I would appreciate it if you could confirm the receipt of the returned merchandise and initiate the refund process as soon as possible. Please inform me of the expected timeline for completion and any specific instructions I need to follow in order to expedite the refund. Should you require any additional information or documentation from my end, please do not hesitate to contact me at the provided email address or phone number. I am looking forward to a swift resolution and a satisfactory refund process to restore my faith in your company's commitment to customer service. Thank you for your attention to this matter, and I hope that this issue can be resolved to our mutual satisfaction. May we continue to maintain a positive customer-business relationship. Sincerely, [Your Name]