San Jose California Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• City: San Jose
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Dear [Merchant's Name], I hope this letter finds you in good health. I am writing to request a refund for a recently returned merchandise. I am a resident of San Jose, California, and I would like to share the details of my purchase and return process with you. On [date of purchase], I purchased the following item from your store: [provide a detailed description of the merchandise, including the name, model number, size, color, and any other relevant details]. The purchase was made online, and the order number is [order number]. I was excited about receiving this product as it met my expectations based on the information provided on your website. However, upon receiving the merchandise on [date of delivery], I was disappointed to find that the item did not meet my expectations. The quality was significantly lower than what was advertised, and it did not perform as intended. To resolve this issue, I followed your return instructions and promptly shipped the merchandise back to your store on [date of return shipment]. The tracking number for the return package is [tracking number]. Since the return, I have been eagerly awaiting confirmation of receipt and the refund process. However, to my surprise, I have not received any communication from your customer service team regarding the status of my refund. I kindly request you to investigate this matter and promptly process my refund. According to the return policy mentioned on your website, I am eligible for a full refund as long as the merchandise is returned in its original condition and within the specified time frame, both of which I have adhered to. I have enclosed copies of all relevant documents, including the order confirmation, return shipment receipt, and any other receipts required for processing the refund. I understand that sometimes errors occur in the refund process, and I am willing to cooperate to resolve this matter as smoothly as possible. Therefore, I kindly request you to process my refund within the next [number of days] and inform me once it has been initiated. If there are any additional steps or paperwork required from my end, please let me know so that I can promptly provide them. San Jose, California is known for its strong consumer protection laws, and I am confident that you will honor my request within a reasonable timeframe. Failure to provide a satisfactory resolution may compel me to seek assistance from the relevant consumer protection agencies or explore further legal options to protect my rights as a consumer. Thank you for your prompt attention to this matter. I hope to receive a positive response and resolve this issue amicably. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address]

Dear [Merchant's Name], I hope this letter finds you in good health. I am writing to request a refund for a recently returned merchandise. I am a resident of San Jose, California, and I would like to share the details of my purchase and return process with you. On [date of purchase], I purchased the following item from your store: [provide a detailed description of the merchandise, including the name, model number, size, color, and any other relevant details]. The purchase was made online, and the order number is [order number]. I was excited about receiving this product as it met my expectations based on the information provided on your website. However, upon receiving the merchandise on [date of delivery], I was disappointed to find that the item did not meet my expectations. The quality was significantly lower than what was advertised, and it did not perform as intended. To resolve this issue, I followed your return instructions and promptly shipped the merchandise back to your store on [date of return shipment]. The tracking number for the return package is [tracking number]. Since the return, I have been eagerly awaiting confirmation of receipt and the refund process. However, to my surprise, I have not received any communication from your customer service team regarding the status of my refund. I kindly request you to investigate this matter and promptly process my refund. According to the return policy mentioned on your website, I am eligible for a full refund as long as the merchandise is returned in its original condition and within the specified time frame, both of which I have adhered to. I have enclosed copies of all relevant documents, including the order confirmation, return shipment receipt, and any other receipts required for processing the refund. I understand that sometimes errors occur in the refund process, and I am willing to cooperate to resolve this matter as smoothly as possible. Therefore, I kindly request you to process my refund within the next [number of days] and inform me once it has been initiated. If there are any additional steps or paperwork required from my end, please let me know so that I can promptly provide them. San Jose, California is known for its strong consumer protection laws, and I am confident that you will honor my request within a reasonable timeframe. Failure to provide a satisfactory resolution may compel me to seek assistance from the relevant consumer protection agencies or explore further legal options to protect my rights as a consumer. Thank you for your prompt attention to this matter. I hope to receive a positive response and resolve this issue amicably. Sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Phone Number] [Email Address]