Subject: Request for Replacement Credit Card — Urgent Matter [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Credit Card Issuer's Name] [Credit Card Issuer's Address] [City, State, ZIP Code] Dear [Credit Card Issuer's Name], I hope this letter finds you well. I am writing to inform you about a pressing issue concerning my credit card account. I am a valued customer with account number [Credit Card Account Number], and I have been a reliable cardholder for [number of years]. Recently, I encountered an unforeseen incident where my credit card went missing and its whereabouts remain unknown. Given this situation, I am deeply concerned about potential unauthorized usage of my card, which could compromise my financial security and trust in your services. To ensure the safety of my finances and to mitigate any potential fraudulent activity, I kindly request your assistance in promptly issuing a replacement credit card for my account. I understand the importance of maintaining a secure and efficient credit card system, and I trust that you will prioritize my request accordingly. In order to assist you with expediting this process, I have provided additional details below: 1. Personal Details: — Full Name: [Your Full Name— - Date of Birth: [Your Date of Birth] — Social Security Number: [Your SSN— - Mother's Maiden Name: [Your Mother's Maiden Name] 2. Account Information: — Credit Card Account Number: [Your Credit Card Account Number] — Security Code/CVV: [Three-digit Security Code] — Expiration Date: [Credit Card Expiration Date] 3. Delivery Address for Replacement Card: — Street Address: [Your Delivery Address] — City: [City Name— - State: [State Name] — ZIP Code: [ZIP Code] I kindly request that you update the delivery address for my replacement card accordingly. I understand the importance of verifying my identity to ensure the security of my account, therefore, I am ready to provide any additional verification documents or information that you may require. Please inform me of any fees that might be associated with the replacement card, and ensure that these charges are clearly outlined in the billing statement accompanying the new card. Should you require any further information or have any inquiries pertaining to my request, kindly contact me at the provided contact information above. I sincerely appreciate your prompt attention to this matter, as it is of great importance to me. Thank you for your understanding and cooperation in ensuring the safety and security of my credit card account. Yours faithfully, [Your Full Name]
Cuyahoga Ohio Sample Letter to Credit Card Issuer Regarding Replacement Card
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FAQ
In most cases, people ask for a new card because the old one has expired. In this particular context, the card number doesn't change. On the other hand, if you reported your old card as stolen/lost, your new card number is going to change from the old one.
If your card or your card data is ever lost, stolen or compromised, you'll probably get a new card with a new number on it. That keeps the old card number from being used fraudulently. However, a new card number is not the same as a new card account, so the new number in itself shouldn't affect your credit score.
Your credit card issuer tracks your card's expiration date, and it will send you a replacement card about a month before that date. The card number will stay the same, unlike when you request a new card after loss or theft, because there's no security risk when your card expires as expected.
But if you can't find it, you should report it to the credit card company as soon as possible. When you report the lost credit card, the issuer will most likely cancel your old card number in an effort to prevent any unauthorized charges and then send you a new card with a new number.
Most credit card issuers automatically mail cardholders a replacement card 30 to 60 days before the card's expiration date. The new card will have a new expiration date and new CVV security code. Unless the account is upgraded or product changed, the credit card number usually stays the same.
Replacement cards can arrive in as few as three to five business days and be expedited even beyond that in an emergency (possibly for a fee). If the card is needed right away, ask the issuer whether it can provide instant access or a temporary card, or check out one of the cards that offers instant access.
What to Do When Your Card Expires. For your convenience, the credit card company will automatically send you a new card with the same number but a different expiration date. This will usually be sent via postal mail weeks before the old card's expiration date. Included will be instructions to activate the new card.
However, if your card is active, or if you made an oral or written request for the card, a company may send a replacement cardeven if the new card is usable at more stores or has different features. And, occasionally, a bank might issue a credit card in error.
I am writing to ask that you cancel that card and issue me a replacement card as soon as possible. No further use of this card should be authorized under any circumstances. I appreciate your prompt attention to this request. If you have any questions concerning this, please do not hesitate to contact me.
Report Loss Or Theft ImmediatelyCall or get on the mobile app and report the loss or theft to the bank or credit union that issued the card as soon as possible.Follow up immediately in writing.
