Cook Illinois Sample Letter for Request for Information - Increase in Bill Amount

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• County: Cook
• Control #: US-0072LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Inquiry Regarding Increase in Bill Amount — Request for Information Dear [Cook Illinois Customer Service/Utility Provider's Name], I hope this letter finds you in good health. I am writing to express my concern regarding a recent increase in my bill amount from [Month/Year]. As a valued customer of Cook Illinois, I have always taken pride in consistently paying my bills in full and on time. However, the sudden surge in my bill amount has left me perplexed. First and foremost, I would like to request specific details about how the bill is calculated. I kindly ask for a breakdown of the different components that contribute to the total amount, such as usage charges, taxes, surcharges, and any other applicable fees. Obtaining this information will help me understand the reasons behind the increase. Furthermore, I would appreciate it if you could clarify whether there have been any changes in the rates or tariffs for your services. It would be beneficial if you could provide me with the previous and current rate schedules or any relevant updates that may have affected the billing structure. Having this information will assist me in comprehending the factors leading to the substantial increase in my bill. In addition, it would be helpful if you could conduct a thorough review of my account for billing accuracy. Although I acknowledge that human errors can occur, I request your team to double-check all meter readings, billing calculations, and any adjustments made during the billing cycle. Ensuring the accuracy of my bill will provide peace of mind and prevent any potential discrepancies. To further investigate this matter, I would like to schedule an appointment with a representative from Cook Illinois. It would be highly appreciated if you could arrange a suitable date and time for this meeting. During this interaction, I can bring my concerns to your attention, provide any necessary documentation, and work together to resolve the issue promptly. In closing, please understand that my intention is not to question the validity of the charges but rather to seek clarification about the factors contributing to the considerable increase in my bill amount. Cook Illinois has always been known for its excellent customer service, and I have complete confidence in your ability to address my concerns in a satisfactory manner. I kindly ask you to treat this matter with the urgency it deserves and provide a detailed response to my query within [specified time frame]. Your prompt attention to this request will be greatly appreciated. Thank you for your understanding and cooperation. I look forward to a timely resolution to this issue. Sincerely, [Your Name] [Your Contact Information]

Subject: Inquiry Regarding Increase in Bill Amount — Request for Information Dear [Cook Illinois Customer Service/Utility Provider's Name], I hope this letter finds you in good health. I am writing to express my concern regarding a recent increase in my bill amount from [Month/Year]. As a valued customer of Cook Illinois, I have always taken pride in consistently paying my bills in full and on time. However, the sudden surge in my bill amount has left me perplexed. First and foremost, I would like to request specific details about how the bill is calculated. I kindly ask for a breakdown of the different components that contribute to the total amount, such as usage charges, taxes, surcharges, and any other applicable fees. Obtaining this information will help me understand the reasons behind the increase. Furthermore, I would appreciate it if you could clarify whether there have been any changes in the rates or tariffs for your services. It would be beneficial if you could provide me with the previous and current rate schedules or any relevant updates that may have affected the billing structure. Having this information will assist me in comprehending the factors leading to the substantial increase in my bill. In addition, it would be helpful if you could conduct a thorough review of my account for billing accuracy. Although I acknowledge that human errors can occur, I request your team to double-check all meter readings, billing calculations, and any adjustments made during the billing cycle. Ensuring the accuracy of my bill will provide peace of mind and prevent any potential discrepancies. To further investigate this matter, I would like to schedule an appointment with a representative from Cook Illinois. It would be highly appreciated if you could arrange a suitable date and time for this meeting. During this interaction, I can bring my concerns to your attention, provide any necessary documentation, and work together to resolve the issue promptly. In closing, please understand that my intention is not to question the validity of the charges but rather to seek clarification about the factors contributing to the considerable increase in my bill amount. Cook Illinois has always been known for its excellent customer service, and I have complete confidence in your ability to address my concerns in a satisfactory manner. I kindly ask you to treat this matter with the urgency it deserves and provide a detailed response to my query within [specified time frame]. Your prompt attention to this request will be greatly appreciated. Thank you for your understanding and cooperation. I look forward to a timely resolution to this issue. Sincerely, [Your Name] [Your Contact Information]