Houston Texas Sample Letter for Request for Information - Increase in Bill Amount

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• City: Houston
• Control #: US-0072LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Urgent Inquiry — Unexpected Increase in Bill Amount [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Utility Company Name] [Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to express my concern regarding the recent increase in my bill amount for the services provided by [Utility Company Name]. I have been a loyal customer and have always paid my bills promptly and in full, but the recent increase has left me questioning the accuracy of the charges. Furthermore, I have thoroughly reviewed my recent bill statement for the billing period [Billing Period Start Date] to [Billing Period End Date]. Upon comparison with my previous bills, I have noticed a significant surge in the total amount due. As I am on the [type of billing plan], this unexpected increase has prompted me to seek clarification on the following matters: 1. Bill Calculation: Kindly provide a detailed breakdown of how my bill is calculated, including any changes or adjustments that may have contributed to the increase. This will allow me to better understand the discrepancy between the current and previous amounts. 2. Usage Discrepancy: Please check if there has been any abnormality recorded in terms of my usage during the billing period in question. If there are any inaccuracies or inconsistencies, I kindly request an immediate correction to uphold the fairness and accuracy of the billing process. 3. Potential Errors: Take into consideration any potential billing errors, misread meter readings, or system glitches that may have led to the sudden increase in my bill amount. It is crucial to eliminate any unintentional mistakes that might have occurred during the billing process. I value the services and assistance I receive from [Utility Company Name] and have always appreciated the reliable and efficient services provided. However, this unexpected increase has caught me off guard, and I believe in maintaining transparent and trustworthy customer relations. I kindly request your support in investigating this matter further and providing prompt feedback regarding the concerns raised. In the event that my bill amount is indeed accurate, I would greatly appreciate your guidance and recommendations on how I can better manage my usage to avoid such significant fluctuations in the future. As an esteemed customer, I am eager to work together to find a suitable resolution and maintain our mutually beneficial relationship. I kindly request that you provide a written response addressing the points mentioned above within [time frame, e.g., 10 business days]. Should additional information or documentation be required, please inform me at your earliest convenience. Thank you for your understanding and prompt attention to this matter. I look forward to your swift response. Sincerely, [Your Name]

Subject: Urgent Inquiry — Unexpected Increase in Bill Amount [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Utility Company Name] [Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to express my concern regarding the recent increase in my bill amount for the services provided by [Utility Company Name]. I have been a loyal customer and have always paid my bills promptly and in full, but the recent increase has left me questioning the accuracy of the charges. Furthermore, I have thoroughly reviewed my recent bill statement for the billing period [Billing Period Start Date] to [Billing Period End Date]. Upon comparison with my previous bills, I have noticed a significant surge in the total amount due. As I am on the [type of billing plan], this unexpected increase has prompted me to seek clarification on the following matters: 1. Bill Calculation: Kindly provide a detailed breakdown of how my bill is calculated, including any changes or adjustments that may have contributed to the increase. This will allow me to better understand the discrepancy between the current and previous amounts. 2. Usage Discrepancy: Please check if there has been any abnormality recorded in terms of my usage during the billing period in question. If there are any inaccuracies or inconsistencies, I kindly request an immediate correction to uphold the fairness and accuracy of the billing process. 3. Potential Errors: Take into consideration any potential billing errors, misread meter readings, or system glitches that may have led to the sudden increase in my bill amount. It is crucial to eliminate any unintentional mistakes that might have occurred during the billing process. I value the services and assistance I receive from [Utility Company Name] and have always appreciated the reliable and efficient services provided. However, this unexpected increase has caught me off guard, and I believe in maintaining transparent and trustworthy customer relations. I kindly request your support in investigating this matter further and providing prompt feedback regarding the concerns raised. In the event that my bill amount is indeed accurate, I would greatly appreciate your guidance and recommendations on how I can better manage my usage to avoid such significant fluctuations in the future. As an esteemed customer, I am eager to work together to find a suitable resolution and maintain our mutually beneficial relationship. I kindly request that you provide a written response addressing the points mentioned above within [time frame, e.g., 10 business days]. Should additional information or documentation be required, please inform me at your earliest convenience. Thank you for your understanding and prompt attention to this matter. I look forward to your swift response. Sincerely, [Your Name]