Phoenix Arizona Sample Letter for Request for Information - Increase in Bill Amount

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• City: Phoenix
• Control #: US-0072LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Request for Information — Increase in Bill Amount Dear [Company Name], I hope this letter finds you well. I am writing to request information regarding an increase in my recent bill statement from your company. As a valued customer living in Phoenix, Arizona, I have always appreciated the quality of service [Company Name] provides and hence, I am confident that this matter will be addressed promptly and effectively. Upon receiving my bill for the billing period [billing period dates], I noticed a significant increase in the amount due compared to my usual monthly charges. As a responsible customer, it is important for me to understand the reasons behind this sudden surge in billing amount. To provide you with more context, I have been a loyal customer for [number of years] and have consistently made timely payments. My account number is [account number], and my contact information has remained the same throughout our business relationship. I kindly request that you investigate and provide me with a detailed breakdown of the charges leading to this increased bill amount. Specifically, I need clarification on the following points: 1. Explanation of any additional services or features added to my account during the billing period. Please specify the type of service, its cost, and the date it was added. 2. Any changes in tariff rate, pricing plans, or fees that may have impacted the total amount due. Kindly provide the effective date of these changes and their corresponding impact on my bill. 3. The consumption details for the period in question, including meter readings or any other relevant data to understand the calculation of the charges. 4. Any taxes, surcharges, or other applicable fees that have been included in the bill. I recognize that billing errors are not uncommon, and I believe there may be a misunderstanding or oversight in this particular situation. Therefore, I kindly request that you thoroughly review my account and provide me with the necessary information within [number of days] from the date of this letter. Should it be determined that the increased bill amount is indeed accurate and valid, I kindly request your assistance in exploring any alternative options that may help alleviate the financial burden associated with this sudden increase. I value the business relationship we have built over the years and trust that [Company Name] will take this matter seriously. I look forward to receiving your response promptly. Should you require any additional information or documentation from my end, please feel free to contact me at [phone number] or [email address]. Thank you for your attention to this matter. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP] [Account Number]

Subject: Request for Information — Increase in Bill Amount Dear [Company Name], I hope this letter finds you well. I am writing to request information regarding an increase in my recent bill statement from your company. As a valued customer living in Phoenix, Arizona, I have always appreciated the quality of service [Company Name] provides and hence, I am confident that this matter will be addressed promptly and effectively. Upon receiving my bill for the billing period [billing period dates], I noticed a significant increase in the amount due compared to my usual monthly charges. As a responsible customer, it is important for me to understand the reasons behind this sudden surge in billing amount. To provide you with more context, I have been a loyal customer for [number of years] and have consistently made timely payments. My account number is [account number], and my contact information has remained the same throughout our business relationship. I kindly request that you investigate and provide me with a detailed breakdown of the charges leading to this increased bill amount. Specifically, I need clarification on the following points: 1. Explanation of any additional services or features added to my account during the billing period. Please specify the type of service, its cost, and the date it was added. 2. Any changes in tariff rate, pricing plans, or fees that may have impacted the total amount due. Kindly provide the effective date of these changes and their corresponding impact on my bill. 3. The consumption details for the period in question, including meter readings or any other relevant data to understand the calculation of the charges. 4. Any taxes, surcharges, or other applicable fees that have been included in the bill. I recognize that billing errors are not uncommon, and I believe there may be a misunderstanding or oversight in this particular situation. Therefore, I kindly request that you thoroughly review my account and provide me with the necessary information within [number of days] from the date of this letter. Should it be determined that the increased bill amount is indeed accurate and valid, I kindly request your assistance in exploring any alternative options that may help alleviate the financial burden associated with this sudden increase. I value the business relationship we have built over the years and trust that [Company Name] will take this matter seriously. I look forward to receiving your response promptly. Should you require any additional information or documentation from my end, please feel free to contact me at [phone number] or [email address]. Thank you for your attention to this matter. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP] [Account Number]