Subject: Notifying Cook Illinois of Late Fee Payment and Requesting Remittance Dear [Cook Illinois Customer Service], I hope this letter finds you well. I am writing to inform you about a late fee payment that is due on behalf of [Customer Name/Account Number] and to kindly request your assistance in remitting the late fee charges. As per our understanding, Cook Illinois has implemented a late fee policy that applies to any outstanding payments beyond the due date mentioned in our agreement. Unfortunately, due to unforeseen circumstances, we unintentionally missed the deadline for the recent payment, resulting in a late fee being added to our account. We highly value our working relationship with Cook Illinois and have consistently maintained prompt payments in the past. We sincerely apologize for this oversight and understand that the late fee is crucial in ensuring that all payments are processed in a timely manner and to offset any administrative expenses that may have incurred. To rectify this situation, we kindly request Cook Illinois to consider waiving or reducing the late fee payment in the spirit of fostering continued cooperation. We greatly appreciate your understanding and flexibility in this matter and assure you that it was an isolated incident. Enclosed with this letter, you will find the necessary payment to cover the outstanding balance, including the accrued late fee. We kindly request your prompt review and processing of the payment. If needed, please provide instructions or any further documentation necessary to complete the remittance process. Cook Illinois has always exemplified professionalism and customer-centric service, which has been instrumental in maintaining our trust and loyalty. Your prompt attention to this matter would be immensely appreciated and would reinforce our belief in the strong partnership we have built together. Should you require any additional information or documentation regarding this matter, please feel free to contact us at [Phone Number/Email Address]. We eagerly anticipate your favorable response and resolution to this late fee payment concern. Thank you for your time, understanding, and continuing support. Sincerely, [Your Name] [Your Organization/Company Name] [Address] [City, State, ZIP Code]