Subject: Houston Texas Sample Letter for Past Due Balance — Late Payment Notice Dear [Customer's Name], We hope this letter finds you well. We would like to bring to your attention that an outstanding balance on your account has come to our attention. As a valued customer of [Company Name/Service Provider], it is important for us to maintain clear communication regarding payment obligations. We regret to inform you that your account reflects an unpaid balance totaling $[Amount Due]. Please understand that prompt payment is crucial to sustaining our services and ensuring uninterrupted support. Kindly find below a breakdown of the unpaid charges: Invoice/Reference Number: [Invoice/Reference Number] Invoice Date: [Invoice Date] Services Provided: [Description of Services] Amount Due: $[Amount Due] Despite sending previous reminders and allowing a grace period, we still have not received your payment for the invoice referenced above. Therefore, we urge you to settle the outstanding amount within [specify a reasonable timeframe] to avoid any disruption in our services and to avoid further collection actions. We believe that this may have been an oversight and understand that situations arise, which may lead to temporary financial constraints. We are open to discussing payment arrangements or exploring alternative solutions to help you clear your balance. Please contact our customer support team at [Customer Support Phone Number] or email us at [Customer Support Email Address] to discuss your situation and arrive at a mutually beneficial solution. It is important to note that delaying the payment may have negative consequences, including late fees and potential credit reporting to credit bureaus. We, however, believe in maintaining a positive and trustworthy customer relationship and are committed to assisting you in resolving this matter promptly. To make the payment, you can choose any of the following convenient methods: 1. Online payment: [Website URL] — log in to your account and follow the instructions to submit your payment securely. 2. Bank transfer: Transfer the outstanding amount to the following bank account: Account Name: [Account Name] Account Number: [Account Number] Bank Name: [Bank Name] Branch: [Branch] Routing Number (if applicable): [Routing Number] Please ensure that you include the reference number [Invoice/Reference Number] with your payment to avoid any confusion. Once you have made the payment, kindly send us the confirmation details, if available, for our records. If you have already made the payment, please disregard this notice. We genuinely value your continued business and seek your prompt attention to this matter. Should you have any queries or concerns, do not hesitate to reach out to us. We appreciate your cooperation and look forward to resolving this matter amicably. Thank you for your immediate attention. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Contact Information]