Dear [Recipient's Name], I am writing this letter to sincerely apologize for the oversight in not crediting the payment on time. I understand the inconvenience and frustration this may have caused you, and I take full responsibility for the mistake. First and foremost, I want to assure you that this occurrence was purely unintentional. We strive to provide excellent customer service and ensure that all transactions are processed accurately and promptly. Regrettably, an unforeseen internal error led to the delay in crediting your payment. We understand the importance of timely and accurate payments, and I want to assure you that we have taken immediate measures to rectify this situation. Our accounting department has been alerted, and they are working diligently to credit the payment as soon as possible. Additionally, we are reviewing our internal processes to prevent such errors from happening again in the future. We deeply value your patronage and the trust you have placed in our organization. Please accept our sincerest apologies for any inconvenience this may have caused. To make up for the delay, we will be waiving any late fees or penalties associated with this oversight. If you have any further questions or concerns, please do not hesitate to reach out to our customer service department at [phone number] or via email at [email address]. We are committed to resolving this matter to your satisfaction and appreciate your understanding in this matter. Once again, please accept my sincerest apologies for the oversight. We are taking immediate action to rectify this situation, and I assure you that this will not happen again in the future. Thank you for your understanding and patience. Sincerely, [Your Name] [Your Position] [Company/Organization Name] Keywords: apology letter, not crediting payment, oversight, apologize, inconvenience, frustration, customer service, transactions, internal error, delay, accounting department, rectify, internal processes, trust, patronage, late fees, penalties, questions, concerns, customer service department, phone number, email address, commitment, resolution, immediate action
Bronx New York Sample Letter for Apology for not Crediting Payment
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