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Owe Someone an Apology? Here's How to Make Things Right Know the 'why' Say 'sorry' Take responsibility. Focus on impact. Make amends. Keep it simple. Ask for forgiveness. Know when to skip it.
I am sorry that you have not yet received my payment this month. I recently found an error in my account and didn't want to send the payment until I was sure that check would not be returned. The bank has since accepted responsibility for the error, and I plan to have the funds transferred to you immediately.
Dear Name, Further to my previous correspondence, I am contacting you regarding late payment for invoice Invoice Number. The invoice was due on Due Date, and payment is now overdue by Number of Days Overdue. Be advised that late payment interest may be applied if we do not receive payment within 30 days.
I got confused and mistakenly sent the wrong reports. I am truly sorry for such a lousy mistake. I want you to know that I have already apologized to the client personally and sent the correct reports. I have also arranged a meeting with the client to eliminate any chance of miscommunication about our reports.
Use the words "I'm sorry" or "I apologize." Consider using these exact words so the other person knows the purpose of your communication. Avoid saying things like, "I didn't mean to miss the meeting," and instead use, "I sincerely apologize for missing the meeting." Apologize privately.
Dear Customer Name, It is with great concern that we received your email outlining the problem you had with our service. Explain the problem and the Date it happened. On behalf of Company Name, I would like to personally apologize for your inconvenience.
Dear Mr., Mrs. We are currently in receipt of your invoice and note dated . I understand that my company owes your company (Exact amount of money), and I am writing this letter in order to apologize for the late payment. The payment will be sent to you by (date).
Dear Name, Further to my previous correspondence, I am contacting you regarding late payment for invoice Invoice Number. The invoice was due on Due Date, and payment is now overdue by Number of Days Overdue. Be advised that late payment interest may be applied if we do not receive payment within 30 days.
Apologize Please accept my apologies. I'm sorry. I didn't mean to.. (I'm) sorry. I didn't realize the impact of2026 Please accept our deepest apologies for2026 Please accept my sincere apologies for2026 Please accept this as my formal apology for2026 Please allow me to apologize for2026 I would like to express my deep regrets for2026
How to write an apology letter Acknowledge your mistake. The first step in writing an apology letter is informing your reader what the letter is about.Apologize sincerely. The next step in writing your letter is to apologize.Share your plan to fix the problem.Ask for forgiveness.Deliver the letter.