Subject: Apology for Delay of Refund — Broward County, Florida Dear [Customer's Name], We sincerely apologize for the delay in processing your refund. We understand the inconvenience this has caused you, and we are deeply sorry for any frustration or inconvenience you may have experienced due to this delay. Broward County, Florida, known for its vibrant communities, stunning beaches, and thriving businesses, thrives on providing exceptional customer service. However, due to unforeseen circumstances and an overwhelming number of refund requests, we regret to inform you that your refund has been delayed. Please rest assured that we are working diligently to rectify this situation and process your refund at the earliest. Our dedicated team is currently addressing the issue and streamlining our processes to provide you with a seamless and timely resolution. We understand the importance of receiving your refund as soon as possible and assure you that your case has been prioritized. We anticipate that the refund will be processed within [time frame] and reflect in your account shortly thereafter. In the meantime, we kindly request your patience and understanding. Rest assured that we are doing everything possible to expedite the refund process without compromising on accuracy and efficiency. If you have any further questions or concerns, please do not hesitate to contact our customer service team at [customer service number] or [customer service email]. Our representatives will be more than happy to provide you with any additional information or updates regarding your refund status. Once again, we sincerely apologize for any inconvenience caused. Broward County, Florida, cherishes its valued customers, and it is our commitment to ensure your satisfaction. Thank you for your understanding, and we appreciate your continued support. Yours sincerely, [Your Name] [Your Title/Position] [Company/Organization Name]