[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position/Title] [Company/Organization Name] [Address] [City, State, ZIP Code] Subject: Formal Complaint — Unsatisfactory Behavior Dear [Recipient's Name], I hope this letter finds you well. I am writing to express my deep concern regarding the unsatisfactory behavior exhibited by [Employee's Name] at [Company/Organization Name]. As a [customer/employee/stakeholder], I believe it is crucial to bring this matter to your attention and request appropriate action to address the issue. [Describe the instance(s) or behavior(s) that caused your dissatisfaction in a clear and specific manner. Provide dates, times, and locations if applicable. Here are a few examples: 1. On [specific date], I interacted with [Employee's Name] regarding [nature of interaction]. During our conversation, [Employee's Name] displayed a disrespectful attitude by speaking condescendingly and using offensive language. This behavior made me feel undervalued as a customer. 2. Over the course of the past month, I have observed [Employee's Name] consistently arriving late for work without any valid explanation. This displays a lack of professionalism and commitment, negatively affecting the overall work environment.] Such unsatisfactory behavior not only tarnishes the reputation of your esteemed organization but also compromises the wellbeing of its employees and customers. It is my expectation that [Company/Organization Name] takes this matter seriously and acts promptly to rectify the situation. I kindly request the following actions to be taken: 1. Conduct an immediate investigation into the reported incidents to establish a factual understanding of the situation. 2. Provide appropriate disciplinary measures against [Employee's Name] if found guilty, ensuring that this behavior is not repeated in the future. 3. Implement training programs or workshops for [Employee's Name] and other employees, reinforcing the importance of professional behavior and customer relations. 4. Establish an open channel of communication where customers/employees/stakeholders can report any future instances of unsatisfactory behavior, ensuring that prompt actions are taken. By addressing this matter with utmost professionalism, [Company/Organization Name] can maintain its reputation as a responsible and customer-centric organization. I believe that by taking effective measures to rectify this situation, you will not only retain my trust in your company but also foster a positive environment for everyone involved. I kindly request a written response by [specific date, generally two weeks from the date of the letter] confirming the receipt of this complaint and outlining the steps you intend to take to address the issue. Please provide me with an update on the progress made in resolving this matter. Thank you for your prompt attention to this matter. I trust that you will handle this situation responsibly and take the necessary steps to prevent such unsatisfactory behavior from reoccurring. Yours sincerely, [Your Name]