Subject: Refusal to Accept Late Return of Merchandise — San Bernardino, California Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We appreciate your business and the trust you have placed in our company. However, we regret to inform you that we cannot accept the late return of the merchandise from your recent purchase as per our established return policy, which was provided to you at the time of purchase. As a responsible retailer committed to maintaining a fair and consistent policy for all customers, we have implemented certain guidelines to ensure smooth operations and customer satisfaction. In compliance with the guidelines set by our store, returns must be made within [number of days] days from the date of purchase. Unfortunately, as your request falls beyond this allowed timeframe, we are unable to accept the return. This policy is in place to maintain product integrity and ensure the best value for our customers. San Bernardino, California, our city, is renowned for its rich history, striking landscape, and vibrant community. Known for its diverse population and cultural influences, San Bernardino offers a variety of attractions, including the National Orange Show Events Center, San Manuel Stadium, and the historic California Theater. Moreover, our city boasts excellent shopping options, of which our store is honored to be a part. We understand that unforeseen circumstances may arise, leading to delays in returning purchased items. Still, we kindly request that you observe our store's return policy to maintain fairness and consistency for all customers. While we sympathize with any inconvenience this may cause, we suggest exploring alternative options for the merchandise, such as gifting it to a friend or family member who may find it valuable. Please note that this decision has been made after careful consideration and is consistent with our store's policies to ensure fairness to all customers. Should you have any further queries or require additional assistance, we would be more than happy to discuss this matter further. Our dedicated customer service team is readily available to assist you, either in person at our San Bernardino store location or through our customer helpline. Once again, we appreciate your understanding of our store policies and regulations. We value your continued support and trust and hope to serve you again in the future. Warm regards, [Your Name] [Your Title] [Company/Organization Name] [Store Address] [City, State, ZIP Code] [Phone Number] [Email Address]
Subject: Refusal to Accept Late Return of Merchandise — San Bernardino, California Dear [Customer's Name], We hope this letter finds you in good health and high spirits. We appreciate your business and the trust you have placed in our company. However, we regret to inform you that we cannot accept the late return of the merchandise from your recent purchase as per our established return policy, which was provided to you at the time of purchase. As a responsible retailer committed to maintaining a fair and consistent policy for all customers, we have implemented certain guidelines to ensure smooth operations and customer satisfaction. In compliance with the guidelines set by our store, returns must be made within [number of days] days from the date of purchase. Unfortunately, as your request falls beyond this allowed timeframe, we are unable to accept the return. This policy is in place to maintain product integrity and ensure the best value for our customers. San Bernardino, California, our city, is renowned for its rich history, striking landscape, and vibrant community. Known for its diverse population and cultural influences, San Bernardino offers a variety of attractions, including the National Orange Show Events Center, San Manuel Stadium, and the historic California Theater. Moreover, our city boasts excellent shopping options, of which our store is honored to be a part. We understand that unforeseen circumstances may arise, leading to delays in returning purchased items. Still, we kindly request that you observe our store's return policy to maintain fairness and consistency for all customers. While we sympathize with any inconvenience this may cause, we suggest exploring alternative options for the merchandise, such as gifting it to a friend or family member who may find it valuable. Please note that this decision has been made after careful consideration and is consistent with our store's policies to ensure fairness to all customers. Should you have any further queries or require additional assistance, we would be more than happy to discuss this matter further. Our dedicated customer service team is readily available to assist you, either in person at our San Bernardino store location or through our customer helpline. Once again, we appreciate your understanding of our store policies and regulations. We value your continued support and trust and hope to serve you again in the future. Warm regards, [Your Name] [Your Title] [Company/Organization Name] [Store Address] [City, State, ZIP Code] [Phone Number] [Email Address]
