This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Subject: Refusal to Accept Late Return of Merchandise — [Order/Invoice Number] Dear [Customer's Name], I hope this letter finds you well. I am writing in response to your request to return [description of merchandise] which you had purchased from our store located in San Diego, California. While we appreciate your business and value your satisfaction, we regret to inform you that we cannot accept the return due to the following reasons: 1. Late Return: Our return policy clearly stipulates that all merchandise must be returned within [number of days] from the date of purchase. Unfortunately, your return was received [number of days] beyond our specified time frame. Therefore, we are unable to make an exception in this case. 2. Damaged/Used Merchandise: Upon inspection, we found that the merchandise you intended to return has clear signs of wear and tear, indicating that it has been used or mishandled. Our return policy strictly states that products must be in their original condition, unused, and unaltered. As a result, we are unable to accept the return. 3. Non-Covered Defect: In cases where returns are related to a defect or malfunction of the merchandise, we require customers to notify us within [number of days] of purchase. Unfortunately, your complaint regarding the defect was reported beyond the specified time. Consequently, we cannot take responsibility for the issue and cannot process the return. We understand that this may be disappointing news for you, and we apologize for any inconvenience caused. Our return policy aims to maintain fairness and protect the interests of both our customers and our business. To ensure a satisfactory resolution, we encourage you to review our return policy [provide a link or attached copy] and familiarize yourself with our guidelines for future purchases. By adhering to these guidelines, you will have a clear understanding of our return procedures, enabling a smoother shopping experience. If you have any other concerns or questions regarding this matter, please feel free to reach out to our customer service department at [customer service contact information]. Our team will be more than happy to assist you further. Thank you for your understanding and continued support. We value your patronage and look forward to serving you in the future. Sincerely, [Your Name] [Your Title] [Company Name] [Contact Information] Note: If there are different types of San Diego California Sample Letter for Refusal to Accept Late Return of Merchandise, the specific letter names or categories are not provided, but the above content can be used as a general template for any such refusal letter in San Diego, California.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Subject: Refusal to Accept Late Return of Merchandise — [Order/Invoice Number] Dear [Customer's Name], I hope this letter finds you well. I am writing in response to your request to return [description of merchandise] which you had purchased from our store located in San Diego, California. While we appreciate your business and value your satisfaction, we regret to inform you that we cannot accept the return due to the following reasons: 1. Late Return: Our return policy clearly stipulates that all merchandise must be returned within [number of days] from the date of purchase. Unfortunately, your return was received [number of days] beyond our specified time frame. Therefore, we are unable to make an exception in this case. 2. Damaged/Used Merchandise: Upon inspection, we found that the merchandise you intended to return has clear signs of wear and tear, indicating that it has been used or mishandled. Our return policy strictly states that products must be in their original condition, unused, and unaltered. As a result, we are unable to accept the return. 3. Non-Covered Defect: In cases where returns are related to a defect or malfunction of the merchandise, we require customers to notify us within [number of days] of purchase. Unfortunately, your complaint regarding the defect was reported beyond the specified time. Consequently, we cannot take responsibility for the issue and cannot process the return. We understand that this may be disappointing news for you, and we apologize for any inconvenience caused. Our return policy aims to maintain fairness and protect the interests of both our customers and our business. To ensure a satisfactory resolution, we encourage you to review our return policy [provide a link or attached copy] and familiarize yourself with our guidelines for future purchases. By adhering to these guidelines, you will have a clear understanding of our return procedures, enabling a smoother shopping experience. If you have any other concerns or questions regarding this matter, please feel free to reach out to our customer service department at [customer service contact information]. Our team will be more than happy to assist you further. Thank you for your understanding and continued support. We value your patronage and look forward to serving you in the future. Sincerely, [Your Name] [Your Title] [Company Name] [Contact Information] Note: If there are different types of San Diego California Sample Letter for Refusal to Accept Late Return of Merchandise, the specific letter names or categories are not provided, but the above content can be used as a general template for any such refusal letter in San Diego, California.