Fairfax Virginia Sample Letter for Disputed Balance Notice

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• County: Fairfax
• Control #: US-0159LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Dear [Name], I am writing to dispute the balance shown on my account with [Company Name]. After carefully reviewing my records, I have noticed discrepancies that I believe need to be addressed. I kindly request your assistance in resolving this matter promptly. Fairfax, Virginia, is an affluent city located in the Washington, D.C., metropolitan area. It is renowned for its rich history, vibrant cultural scene, and diverse community. As a resident of Fairfax, I take pride in being part of this thriving and dynamic city. Regarding the disputed balance on my account, I have been a loyal customer of [Company Name] for several years and have always made timely payments. To my surprise, I recently received a statement indicating an outstanding balance of [Amount]. However, upon careful examination of my records, I have found discrepancies that I would like to bring to your attention. Firstly, the statement shows a charge of [Specific Charge] on [Date], which I do not recognize. I have extensively reviewed my purchase history and have found no transaction matching this description. To resolve this, I kindly request that you provide specific details about this charge and any supporting documentation. Secondly, there seems to be an incorrect billing cycle overlap, which has led to a double charge for the same service. On [Date], I paid for [Specific Service] for the period spanning [Dates]. However, the statement I received indicated that I was charged for the same service during [Overlapping Dates]. This duplication has resulted in an inaccurate balance, which requires immediate correction. As a valued customer of [Company Name], I am confident that you will take prompt action to investigate and rectify the aforementioned discrepancies. I kindly request that you provide me with a detailed breakdown of the charges on my account, including a clear explanation for each one. Additionally, I would appreciate the removal of any incorrect charges and prompt adjustment of the balance accordingly. Please note that I believe this disputed balance notice is being made in good faith, and my intention is to resolve this matter amicably. I am willing to cooperate fully with your team to resolve the discrepancies expeditiously. I kindly request that you acknowledge receipt of this letter within [number of days] and provide me with a written response addressing the concerns raised herein. You may reach me at [Your Phone Number] or [Your Email Address], and I am available during [Your Availability] to discuss this matter further. Thank you for your attention to this matter, and I look forward to a prompt resolution. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Account Number] [Date]

Dear [Name], I am writing to dispute the balance shown on my account with [Company Name]. After carefully reviewing my records, I have noticed discrepancies that I believe need to be addressed. I kindly request your assistance in resolving this matter promptly. Fairfax, Virginia, is an affluent city located in the Washington, D.C., metropolitan area. It is renowned for its rich history, vibrant cultural scene, and diverse community. As a resident of Fairfax, I take pride in being part of this thriving and dynamic city. Regarding the disputed balance on my account, I have been a loyal customer of [Company Name] for several years and have always made timely payments. To my surprise, I recently received a statement indicating an outstanding balance of [Amount]. However, upon careful examination of my records, I have found discrepancies that I would like to bring to your attention. Firstly, the statement shows a charge of [Specific Charge] on [Date], which I do not recognize. I have extensively reviewed my purchase history and have found no transaction matching this description. To resolve this, I kindly request that you provide specific details about this charge and any supporting documentation. Secondly, there seems to be an incorrect billing cycle overlap, which has led to a double charge for the same service. On [Date], I paid for [Specific Service] for the period spanning [Dates]. However, the statement I received indicated that I was charged for the same service during [Overlapping Dates]. This duplication has resulted in an inaccurate balance, which requires immediate correction. As a valued customer of [Company Name], I am confident that you will take prompt action to investigate and rectify the aforementioned discrepancies. I kindly request that you provide me with a detailed breakdown of the charges on my account, including a clear explanation for each one. Additionally, I would appreciate the removal of any incorrect charges and prompt adjustment of the balance accordingly. Please note that I believe this disputed balance notice is being made in good faith, and my intention is to resolve this matter amicably. I am willing to cooperate fully with your team to resolve the discrepancies expeditiously. I kindly request that you acknowledge receipt of this letter within [number of days] and provide me with a written response addressing the concerns raised herein. You may reach me at [Your Phone Number] or [Your Email Address], and I am available during [Your Availability] to discuss this matter further. Thank you for your attention to this matter, and I look forward to a prompt resolution. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Account Number] [Date]