This form is a sample letter in Word format covering the subject matter of the title of the form.
Subject: Disputed Bill: Request for Clarification — [Account Number] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to address a discrepancy in the billing statement I recently received from [Company Name] for [specific service/product] provided on [date(s)]. Firstly, I want to express my appreciation for the promptness and professionalism with which [Company Name] has previously handled my account. However, upon reviewing the bill, I noticed an error or inconsistency that needs clarification to ensure accurate billing. I have outlined the details below for your reference: 1. Account Information: — Account Number: [Account Number— - Customer Name: [Your Name] — Billing Period: [Specific time frame] 2. Concerned Billing Issue(s): — [Describe the specific item(s) in dispute]: — [Item/Service Description— - [Date of Incident/Service] — [Cost/Charge— – [please specify if any discount or promotion applies] — [Any reference numbers associated with the disputed items] 3. Explanation of Disputed Amount: — [Provide a clear explanation of why you believe the bill is incorrect] — [Reference any prior discussions, agreements, or arrangements made with the company] — [Mention any relevant supporting documentation attached, such as receipts, contracts, or agreements] I kindly request that you investigate this matter and provide me with a detailed breakdown of the charges in question, including supporting documentation, within [state a reasonable timeframe, e.g., 14 days]. Additionally, if the discrepancy is found to be an error on [Company Name]'s part, I request that you correct the billing statement accordingly and provide an updated copy. To recap, I remain sincere in my appreciation for the products/services provided by [Company Name], and I believe this billing issue can be resolved amicably. I am confident that your team will investigate and respond promptly to resolve this dispute. Thank you for your time and attention to this matter. I value our business relationship and look forward to your prompt response. Yours sincerely, [Your Name]
Subject: Disputed Bill: Request for Clarification — [Account Number] [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Position] [Company Name] [Company Address] [City, State, ZIP Code] Dear [Recipient's Name], I hope this letter finds you well. I am writing to address a discrepancy in the billing statement I recently received from [Company Name] for [specific service/product] provided on [date(s)]. Firstly, I want to express my appreciation for the promptness and professionalism with which [Company Name] has previously handled my account. However, upon reviewing the bill, I noticed an error or inconsistency that needs clarification to ensure accurate billing. I have outlined the details below for your reference: 1. Account Information: — Account Number: [Account Number— - Customer Name: [Your Name] — Billing Period: [Specific time frame] 2. Concerned Billing Issue(s): — [Describe the specific item(s) in dispute]: — [Item/Service Description— - [Date of Incident/Service] — [Cost/Charge— – [please specify if any discount or promotion applies] — [Any reference numbers associated with the disputed items] 3. Explanation of Disputed Amount: — [Provide a clear explanation of why you believe the bill is incorrect] — [Reference any prior discussions, agreements, or arrangements made with the company] — [Mention any relevant supporting documentation attached, such as receipts, contracts, or agreements] I kindly request that you investigate this matter and provide me with a detailed breakdown of the charges in question, including supporting documentation, within [state a reasonable timeframe, e.g., 14 days]. Additionally, if the discrepancy is found to be an error on [Company Name]'s part, I request that you correct the billing statement accordingly and provide an updated copy. To recap, I remain sincere in my appreciation for the products/services provided by [Company Name], and I believe this billing issue can be resolved amicably. I am confident that your team will investigate and respond promptly to resolve this dispute. Thank you for your time and attention to this matter. I value our business relationship and look forward to your prompt response. Yours sincerely, [Your Name]