Dear [Customer's Name], Thank you for reaching out to us with your recent request for an additional discount on your order. We appreciate your business and value your loyalty as a customer. After careful consideration, we regret to inform you that we are unable to grant your request for an additional discount at this time. While we understand that receiving a discount can be beneficial, we have already provided you with a fair and competitive price for the products/services you have purchased. At [Company Name], we strive to offer the highest quality products/services at the best possible prices. Our pricing structure is carefully calculated to align with market standards while maintaining a balance between our costs and customer satisfaction. We want to assure you that we have thoroughly assessed your request and taken into account various factors. This includes our current manufacturing costs, overhead expenses, and overall profitability. Unfortunately, granting your request for an additional discount would not be financially viable for our company. Please understand that we value all of our customers, including you, and we aim to create mutually beneficial relationships. While we are unable to accommodate your request this time, we encourage you to take advantage of any ongoing promotions or discounts we may offer in the future. We genuinely appreciate your understanding and continued support. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. Thank you once again for choosing [Company Name]. We look forward to serving you in the future. Warm regards, [Your Name] [Your Title/Position] [Company Name]