Subject: Denial of Request for Additional Discount [Your Name] [Your Title/Position] [Your Company] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Customer's Name] [Customer's Address] [City, State, ZIP] Dear [Customer's Name], We hope this letter finds you well. We appreciate your continued support and loyalty as a valued customer of [Your Company]. It is with utmost sincerity that we express our gratitude for your patronage. We have carefully reviewed your request for an additional discount on your recent order, and after thorough consideration, we regret to inform you that we are unable to grant your request at this time. At [Your Company], we diligently strive to provide quality products/services at fair and competitive prices to all our valued customers. We understand your desire to obtain the best value for your investment, and we genuinely empathize with your perspective. However, as an organization, it is essential for us to maintain a fair and consistent pricing structure for all our customers. This pricing structure allows us to sustain our operations, cover rising costs, uphold service excellence, and continue providing you with top-notch products/services that meet your expectations. Please be assured that we have already reviewed our pricing and discounts to ensure that they are in line with market standards and offer reasonable discounts that reflect our commitment to customer satisfaction. Unfortunately, granting an additional discount on your recent purchase would jeopardize this delicate balance. We apologize for any inconvenience this may cause. Although we are unable to grant your request for a further discount, we encourage you to take advantage of periodic promotional offers, loyalty programs, and any ongoing discounts available to all customers. These opportunities will enable you to maximize your savings while continuing to receive the excellent products/services you have come to expect from our company. Once again, we appreciate your understanding and continued trust in our brand. We greatly value your business, and we are committed to providing you with nothing short of exceptional service and an outstanding customer experience. If you have any questions or concerns, please do not hesitate to contact our customer service team at [Customer Service Phone/Email]. We are always here to assist you and address any inquiries you may have. Thank you again for choosing [Your Company]. We look forward to serving you in the future and maintaining our mutually beneficial business relationship. Sincerely, [Your Name] [Your Title/Position] [Your Company]