[Your Name] [Your Address] [City, State, Zip] [Email Address] [Phone Number] [Date] [Customer Name] [Customer Address] [City, State, Zip] Subject: Denial of Request for Quarterly Billing Dear [Customer Name], I hope this letter finds you well. I am writing in response to your recent request for a change in billing frequency from monthly to quarterly. After carefully reviewing your request, I regret to inform you that we are unable to approve your application for quarterly billing at this time. While we understand that quarterly billing may seem more convenient for some customers, our company policy dictates that we bill our customers on a monthly basis. This practice ensures a streamlined invoicing process that allows us to maintain efficient financial operations. Quarterly billing would deviate from this established practice, potentially causing disruptions and complications in our billing system. Moreover, monthly billing enables us to promptly address any billing concerns or discrepancies that may arise. It also helps us accurately track and record financial transactions, ensuring transparency and accountability for both parties involved. We genuinely value your patronage and want to provide you with the best customer service possible. If there are any specific reasons why monthly billing is not suitable for you, please feel free to reach out to our customer support team. We will be more than happy to assist you in finding a solution that meets your needs and expectations. We apologize for any inconvenience this may cause and appreciate your understanding in this matter. Furthermore, we remain committed to servicing your account with utmost professionalism and look forward to your continued partnership. Should you have any further questions or require additional information, please do not hesitate to contact me directly at [Your Phone Number] or via email at [Your Email Address]. Thank you for your understanding. Sincerely, [Your Name] [Your Title/Position] [Company Name]