Subject: Request for Return of Product on Free Trial — San Jose, California Dear [Company Name], I hope this letter finds you well. My name is [Your Name], and I am writing to request the return of a product that I recently received on a free trial offer from your company. I am a resident of San Jose, California, and I believe it is essential to follow the appropriate procedures to ensure a smooth return process. The product in question is [Product Name] which I received from your company on [Date] as part of a free trial offer. After carefully evaluating the product, I have decided that it does not meet my expectations or fulfill my needs adequately. Therefore, I would like to exercise my right to return it within the trial period and discontinue any further charges or commitments associated with this product. As outlined in your terms and conditions, I understand that the trial period lasts for [Number of Days/Weeks] from the date of delivery. The product remains in its original condition and packaging, and I have taken utmost care in handling it during the trial period. To facilitate the return process, I kindly request the following actions be taken: 1. Provide an RMA (Return Merchandise Authorization) number: Please issue an RMA number to ensure proper identification and tracking of the returned product. Kindly include this number in any correspondences or documentation related to the return. 2. Instructions for return shipment: Please provide detailed instructions on how to safely package and return the product. Additionally, kindly clarify if there are any specific shipping carriers or methods that need to be utilized. 3. Clarification on return costs: As stated in your terms and conditions, I request confirmation of any costs associated with the return shipment. Kindly inform me if there are any charges that need to be paid upfront or if your company provides a prepaid shipping label. I intend to promptly return the product once I receive the necessary information from your end. I value your commitment to customer satisfaction and appreciate your assistance in expediting this return process. If you require any further information or documentation from my side, please do not hesitate to reach out to me at [Your Contact Information]. I look forward to your prompt response within [Number of Days] to ensure the return process remains within the trial period. Thank you for your attention to this matter, and I trust that the return of the product will transpire smoothly. I hope to maintain a positive business relationship with your company in the future. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number]