[Your Name] [Your Address] [City, State, ZIP Code] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Request for Return of Late Payment and Denial of Discount Dear [Recipient's Name], I hope this letter finds you in good health. I am writing to address a recent matter regarding a late payment and the subsequent denial of the discount that was offered for prompt payment. As a loyal customer of [Company Name], I believe there has been a misunderstanding or error in this regard and kindly request your assistance in rectifying the situation. Firstly, let me assure you that my commitment to prompt payment is unwavering. However, due to reasons beyond my control, the payment for the invoice dated [Invoice Date] was delayed. I understand the importance of settling financial obligations on time and take full responsibility for the delay, for which I apologize. Despite the payment being late, I humbly request a reconsideration of the discount that was initially offered. While I understand that the terms and conditions set forth by [Company Name] specify strict adherence to payment deadlines, I believe that the circumstances of this delay warrant an exception to be made. The payment will be enclosed with this letter. It is important to note that as a longtime customer of [Company Name], I have consistently made timely payments. My loyalty and patronage are valuable to your business, and I hope that this loyalty will be reciprocated by considering my request for the return of the previously offered discount. I understand that business policies are in place to ensure fair treatment for all customers, and I respect that. However, I kindly request that you review my payment history and the exceptional circumstances of this delay. I am confident that upon closer examination, you will acknowledge my commitment to honoring my financial obligations. I would appreciate a prompt response regarding the reconsideration of the discount mentioned above. If there is any additional information or documentation required, please do not hesitate to contact me at [Your Phone Number] or [Your Email Address]. I am available to discuss this matter further and provide any necessary supporting documents to substantiate my request. Thank you for taking the time to consider my appeal. I value your company's products/services and trust that this issue can be resolved amicably. I look forward to your prompt response and the successful resolution of this matter. Yours sincerely, [Your Name]