Subject: Request for Return of Late Payment and Denial of Discount Dear [Customer's Name], I hope this letter finds you well. I am writing to address a concerning matter regarding your recent payment and the discount that was applicable to your invoice for [product/service] dated [date]. According to our records, your payment arrived [number of days/months] late, exceeding the agreed-upon payment terms outlined in our invoice. As per our company policy, any late payments will be subject to a late payment fee of [amount] or a percentage of the overdue balance, whichever is greater. Unfortunately, we regret to inform you that we cannot grant the discount initially offered on your invoice. The discount was conditional upon timely payment, which, in this case, was not fulfilled. Although we understand that unforeseen circumstances may have caused this delay, it is our responsibility to maintain fairness and consistency in our business operations. Prompt payment ensures the smooth functioning of our organization and allows us to provide quality products/services to all our valued customers. We kindly request that you rectify this situation by remitting the outstanding payment, including the applicable late payment fee, within [specify a reasonable timeframe]. Once we receive the full payment, your account will be considered up to date, and any applicable late payment fees will be duly accounted for. Please find attached the revised invoice reflecting the late payment fee. We encourage you to carefully review the details and ensure accurate remittance of the total amount due. Should you require any clarification or have any concerns, please do not hesitate to contact our Accounts Receivable Department at [phone number/email address]. We deeply value your business and ongoing partnership. It is our sincere hope that this isolated incident will not mar our professional relationship. We genuinely appreciate your understanding and timely attention to this matter. We look forward to your prompt response and the swift resolution of this situation. Thank you for your immediate attention and support. Sincerely, [Your Name] [Your Title/Position] [Company Name] [Company Address] [City, State, ZIP Code] [Phone Number] [Email Address] -------- Variations of Oakland Michigan Sample Letter for Return of Late Payment and Denial of Discount: 1. Oakland Michigan Sample Letter for Return of Late Payment and Denial of Discount — Business to Individual: This variation is used when a business sends a letter to an individual customer regarding a late payment and denial of discount. 2. Oakland Michigan Sample Letter for Return of Late Payment and Denial of Discount — Business to Business: This variation is used when a business sends a letter to another business regarding a late payment and denial of discount. Note: The term "Oakland Michigan" in the title does not seem relevant to the topic of the letter. However, if the intention is to generate location-specific content, we can tailor the content to include relevant information about Oakland, Michigan.