Subject: Urgent Request for Replacement of Damaged Merchandise in Franklin Ohio Dear [Company Name] Customer Service, I am writing to report a recent incident regarding damaged merchandise that I received from your esteemed company. I am a loyal customer who resides in Franklin, Ohio and I have been consistently satisfied with the quality of your products. However, this unfortunate incident has left me disappointed and in need of immediate resolution. On [date], I received my order (Order number: [order number]) containing the following items: [list of damaged items]. Upon opening the package, I noticed significant damage to these items, which makes them unusable for their intended purpose. The damages observed include [describe damages in detail, such as scratches, broken parts, or missing components]. I understand that such incidents are beyond your control, as they likely occurred during transit or due to mishandling by the courier. Nevertheless, I kindly request that you take swift action to rectify the situation by providing me with a replacement for the damaged merchandise. This will not only uphold your company's commitment to customer satisfaction but also assure me of your dedication to maintaining a high level of quality control. To facilitate the process, I have enclosed the necessary documents to verify the damage caused during transit, including photographs clearly depicting the extent of the damages. I also kindly request that the replacement items be delivered in a prompt manner to avoid any further inconvenience. As a long-term customer, I hope that you will prioritize my request and appreciate your understanding and cooperation in resolving this matter effectively. I trust your company values customer satisfaction and will take this opportunity to demonstrate your commitment to superior service. Should you require any additional information or documentation, please do not hesitate to contact me at [phone number] or [email address]. I am available at your convenience and eager for a prompt resolution to this issue. Thank you for your attention to this matter, and I look forward to hearing from you soon. Yours faithfully, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address] Other types of Franklin Ohio Sample Letters for Request for Replacement of Damaged Merchandise: 1. Franklin Ohio Sample Letter for Requesting Expedited Replacement of Damaged Merchandise. 2. Franklin Ohio Sample Letter for Requesting Refund instead of Replacement for Damaged Merchandise. 3. Franklin Ohio Sample Letter for Requesting Compensation for Damaged Merchandise.