Dear [Vendor/Supplier's Name], I hope this letter finds you well. I am writing to bring to your attention a recent issue regarding a damaged merchandise item that I received from your company. On [date], I placed an order for [product name] with your company, and the shipment was promptly delivered on [date]. However, upon opening the package, I was disappointed to discover that the item was severely damaged. The damage is evident in [describe the specific damages, such as scratches, cracks, dents, etc.]. As a responsible customer, I understand that accidents can happen during transportation, and I have always appreciated the high quality of your products. Therefore, I kindly request a replacement for the damaged merchandise as soon as possible. Enclosed with this letter, please find the original receipt and a few photographs of the damaged item for your reference. These images clearly depict the extent of the damage and reinforce my need for a replacement. I understand that it is not uncommon for companies to encounter such situations, and I trust that your organization has a policy in place to handle cases like this efficiently. I kindly request that you refer to your return and replacement policy to better understand the required steps and guidelines. In anticipation of your prompt response, I would appreciate it if you could provide me with the necessary shipping label or instructions for returning the damaged merchandise, should this be required. Additionally, kindly let me know the estimated time frame within which I can expect to receive the replacement. While I regret having to bring this matter to your attention, I am confident in your commitment to customer satisfaction and believe that you will resolve this issue in a timely and professional manner. Thank you for your attention to this matter. I look forward to your swift response and a satisfactory resolution to this unfortunate incident. Yours sincerely, [Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] Types of Hennepin Minnesota Sample Letter for Request for Replacement of Damaged Merchandise.: 1. Formal Hennepin Minnesota Sample Letter for Request for Replacement of Damaged Merchandise. 2. Business Hennepin Minnesota Sample Letter for Request for Replacement of Damaged Merchandise. 3. Professional Hennepin Minnesota Sample Letter for Request for Replacement of Damaged Merchandise.