A virtual assistant is like a personal secretary. They provide customer support, write, answer calls, transcribe, do research, etc. They basically work at home and communicate with their Employer through the Internet or through phone. One method many companies take to maximize the likelihood of having a positive experience in retaining a virtual assistant is by going through a virtual staffing agency. These virtual staffing agencies operate similarly to conventional staffing agencies. When setting up the structure of a virtual assistant business, the owner must decide how he or she will collect the money earned for the services performed.
Traditional Invoicing/Net 30 Days If the virtual assistant does a lot of work for larger corporate clients, she may find that her clients will only do business with her if she extends Net 30 Day terms. With this arrangement, the virtual assistant will issue an invoice at the specified time periods or at the end of a project, whatever is agreed to prior to starting the project.
Traditional Invoicing/Due Upon Receipt Issuing the purchase order or having an agreement where the terms are Due Upon Receipt will help the virtual assistant to get paid much quicker. Just like Net 30 Day terms, the virtual assistant will send an invoice at specified times or at the end of the project and wait for the company to send a check.
Credit Card Payment The virtual assistant can set-up a merchant account and collect payment from the client using a credit card. An invoice will usually still need to be given to the client, but payment can be processed immediately at specified times. The virtual assistant can keep the clients credit card number on file and charge it as soon as a project is completed and the invoice is approved. Credit card payments can also be processed through PayPal without setting-up a merchant account.
Retainer Many virtual assistants collect a retainer from their clients. Often a discount is given when the client agrees to a certain number of hours of work per month charged if it is used or not. Since the client has already paid, they will most likely use the time, however, this is a nice way for the VA to estimate how much he or she will work in a month because the client as already committed to a certain number of hours.
Phoenix Arizona Retainer Agreement for Virtual Assistant Services is a legally binding contract that outlines the terms and conditions between a virtual assistant and their client in Phoenix, Arizona. This agreement ensures clarity and protects the interests of both parties involved in the virtual assistant-client relationship. The Phoenix Arizona Retainer Agreement for Virtual Assistant Services typically includes the following key elements: 1. Scope of Services: This section outlines the specific tasks and services that the virtual assistant will provide. It may include administrative tasks, social media management, email management, customer support, data entry, research, and more. 2. Duration: The agreement specifies the duration of the retainer contract, whether it is for a fixed term or ongoing until either party terminates the agreement. 3. Payment Terms: This section describes the compensation structure, including the retainer fee amount, payment frequency (e.g., monthly, bi-weekly), and acceptable forms of payment (e.g., bank transfer, PayPal). 4. Confidentiality: A clause on confidentiality ensures that all client information, business strategies, and other sensitive data shared with the virtual assistant remains confidential. 5. Intellectual Property: This clause clarifies the ownership of any intellectual property created or used during the course of the engagement. It may state that the client retains ownership of all the virtual assistant's work or specify any exceptions to this rule. 6. Termination Clause: This section explains the procedures for terminating the retainer agreement, including notice periods, grounds for termination, and any required documentation or fees. 7. Indemnification: An indemnification clause protects the virtual assistant from any claims, liabilities, or damages arising from the work they perform, as long as they acted in good faith and within the scope of the agreed-upon services. 8. Dispute Resolution: In the event of a dispute between the virtual assistant and the client, this clause outlines the preferred method of resolution, such as mediation or arbitration, and the applicable jurisdiction's laws. Different types of Phoenix Arizona Retainer Agreements for Virtual Assistant Services may vary in terms of specific services offered, hourly rates, minimum retainer hours, and terms of contract renewal. Some agreements may also have additional clauses related to non-compete agreements, non-solicitation of clients, or limitations of liability. In conclusion, the Phoenix Arizona Retainer Agreement for Virtual Assistant Services is a crucial document that establishes the working relationship and protects the rights and obligations of both virtual assistants and their clients in Phoenix, Arizona. It ensures transparency, sets clear expectations, and minimizes misunderstandings during the course of the engagement.
