Boston Massachusetts Software Maintenance and Technical Support Agreement

State:
Multi-State
City:
Boston
Control #:
US-02488BG
Format:
Word; 
PDF; 
Rich Text
Instant download

Description

A contractual maintenance agreement is a contract under which a service provider agrees to perform maintenance services. Contracts vary, and may include the costs or servicing and/or materials. Services may include diagnosing problems, phone support, onsite repairs, spare parts, substitute units, supplementary program equipment, preventive maintenance, and other provisions. Reasons for entering into such contracts by a consumer may include, among others, the impracticality of staffing and equipping maintenance facilities or lack of a technical support staff to develop effective maintenance programs.
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Boston Massachusetts Software Maintenance and Technical Support Agreement