This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State ZIP] [Email Address] [Phone Number] [Today's Date] [Client's Name] [Client's Address] [City, State ZIP] Subject: Fraudulent Charges on Your Account Dear [Client's Name], I hope this letter finds you well. I am writing to inform you about some alarming activity observed on your account with [Bank Name]. Upon conducting a thorough review of your account statements and transactions, we have identified several fraudulent charges that have been posted to your account recently. We understand how distressing this situation can be and want to assure you that we take matters of fraud very seriously. The fraudulent charges we have discovered include [List fraudulent charges and their details such as date, transaction description, and amount]. These charges were made without your knowledge or consent and are therefore unauthorized. Please be aware that we have already initiated an investigation into this matter. Our dedicated team of fraud analysts is working diligently to identify the source of these transactions and bring the parties responsible to justice. In the meantime, we have frozen your account to prevent any further unauthorized usage. To ensure the most accurate and efficient investigation, we kindly request that you provide us with any additional information or documentation related to these unauthorized charges. This may include any receipts, emails, or correspondence that can assist us in resolving this issue promptly. Once we have completed our investigation, we will reach out to you with a detailed report outlining our findings. Rest assured, we will take every necessary step to ensure that you are not held liable for any of these fraudulent charges. To safeguard your financial interests, we recommend reviewing your credit reports, notifying the credit bureaus (Equifax, Experian, and TransUnion), and placing a fraud alert on your accounts. Additionally, please change your online banking credentials and monitor your accounts closely for any suspicious activity. Please do not hesitate to contact us if you have any further questions or concerns regarding this matter. Our dedicated customer service team is available [mention working hours and contact details] and will be happy to assist you. We deeply apologize for the inconvenience caused by these fraudulent charges and assure you that we are committed to resolving this matter as soon as possible. Your trust in our institution is of utmost importance to us, and we will do everything in our power to rectify this situation swiftly. Thank you for your understanding and cooperation. We appreciate your continued faith in [Bank Name] and look forward to restoring your account to its rightful state. Sincerely, [Your Name] [Your Designation at the Bank] [Bank Name] [Bank Address] [City, State ZIP]
[Your Name] [Your Address] [City, State ZIP] [Email Address] [Phone Number] [Today's Date] [Client's Name] [Client's Address] [City, State ZIP] Subject: Fraudulent Charges on Your Account Dear [Client's Name], I hope this letter finds you well. I am writing to inform you about some alarming activity observed on your account with [Bank Name]. Upon conducting a thorough review of your account statements and transactions, we have identified several fraudulent charges that have been posted to your account recently. We understand how distressing this situation can be and want to assure you that we take matters of fraud very seriously. The fraudulent charges we have discovered include [List fraudulent charges and their details such as date, transaction description, and amount]. These charges were made without your knowledge or consent and are therefore unauthorized. Please be aware that we have already initiated an investigation into this matter. Our dedicated team of fraud analysts is working diligently to identify the source of these transactions and bring the parties responsible to justice. In the meantime, we have frozen your account to prevent any further unauthorized usage. To ensure the most accurate and efficient investigation, we kindly request that you provide us with any additional information or documentation related to these unauthorized charges. This may include any receipts, emails, or correspondence that can assist us in resolving this issue promptly. Once we have completed our investigation, we will reach out to you with a detailed report outlining our findings. Rest assured, we will take every necessary step to ensure that you are not held liable for any of these fraudulent charges. To safeguard your financial interests, we recommend reviewing your credit reports, notifying the credit bureaus (Equifax, Experian, and TransUnion), and placing a fraud alert on your accounts. Additionally, please change your online banking credentials and monitor your accounts closely for any suspicious activity. Please do not hesitate to contact us if you have any further questions or concerns regarding this matter. Our dedicated customer service team is available [mention working hours and contact details] and will be happy to assist you. We deeply apologize for the inconvenience caused by these fraudulent charges and assure you that we are committed to resolving this matter as soon as possible. Your trust in our institution is of utmost importance to us, and we will do everything in our power to rectify this situation swiftly. Thank you for your understanding and cooperation. We appreciate your continued faith in [Bank Name] and look forward to restoring your account to its rightful state. Sincerely, [Your Name] [Your Designation at the Bank] [Bank Name] [Bank Address] [City, State ZIP]