Contra Costa California Sample Letter for Fraudulent Charges against Client's Account

• Category: Letters - Legal - Representation
• State: Multi-State
• County: Contra Costa
• Control #: US-0250LTR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. [Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Bank/Credit Card Company Name] [Address] [City, State, ZIP] Subject: Fraudulent Charges against Client's Account Dear Sir/Madam, I am writing to bring to your attention several unauthorized transactions that have been charged to my client's account with your institution. The purpose of this letter is to request a thorough investigation into the matter, provide relevant details, and request immediate resolution to protect my client's financial interests. Client Information: [Client's Full Name] [Account Number] [Date of Birth] [Phone Number] [Address] Details of Fraudulent Charges: 1. Transaction Details: — Date: [Date of Unauthorized Transaction] — Description: [Description of the Unauthorized Transaction] — Amount: [Amount Charged— - Merchant: [Merchant Name] — Location: [Merchant or Transaction Location] 2. Transaction Details: — Date: [Date of Unauthorized Transaction] — Description: [Description of the Unauthorized Transaction] — Amount: [Amount Charged— - Merchant: [Merchant Name] — Location: [Merchant or Transaction Location] 3. Transaction Details: — Date: [Date of Unauthorized Transaction] — Description: [Description of the Unauthorized Transaction] — Amount: [Amount Charged— - Merchant: [Merchant Name] — Location: [Merchant or Transaction Location] I have enclosed [copies/attached screenshots] of the relevant bank statements highlighting the unauthorized charges. It is evident that my client did not initiate or authorize these transactions in any way. Therefore, I request that you take immediate action to investigate and rectify these fraudulent charges. Next Steps: 1. Investigation: I kindly request that you initiate a thorough investigation into the fraudulent charges mentioned above. It is crucial to identify the source of the unauthorized transactions and take appropriate actions to prevent any further unauthorized access to my client's account. 2. Security Measures: To ensure my client's account remains secure, I urge you to implement additional security measures such as enhanced authentication protocols, account freeze pending investigation, and close monitoring of any suspicious activities. 3. Refund and Damages: As these charges were unauthorized, my client expects a prompt refund for the total amount of the fraudulent transactions. Additionally, they may have incurred other financial losses due to this fraudulent activity, including overdraft fees or late payment charges. Therefore, my client requests reimbursement for any such damages and associated costs. I trust that [Bank/Credit Card Company Name] will handle this matter with the utmost urgency and professionalism. Please provide me with a written confirmation acknowledging the receipt of this letter and informing me of the steps you will be taking to address the issue. Should you require any additional information or documentation from my client to aid in the investigation, please do not hesitate to contact me directly at [Phone Number] or [Email Address]. My client and I appreciate your immediate attention to this matter and look forward to a swift resolution. Thank you for your prompt assistance. Yours faithfully, [Your Name] [Your Title/Position] [Law Firm's Name]

[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Bank/Credit Card Company Name] [Address] [City, State, ZIP] Subject: Fraudulent Charges against Client's Account Dear Sir/Madam, I am writing to bring to your attention several unauthorized transactions that have been charged to my client's account with your institution. The purpose of this letter is to request a thorough investigation into the matter, provide relevant details, and request immediate resolution to protect my client's financial interests. Client Information: [Client's Full Name] [Account Number] [Date of Birth] [Phone Number] [Address] Details of Fraudulent Charges: 1. Transaction Details: — Date: [Date of Unauthorized Transaction] — Description: [Description of the Unauthorized Transaction] — Amount: [Amount Charged— - Merchant: [Merchant Name] — Location: [Merchant or Transaction Location] 2. Transaction Details: — Date: [Date of Unauthorized Transaction] — Description: [Description of the Unauthorized Transaction] — Amount: [Amount Charged— - Merchant: [Merchant Name] — Location: [Merchant or Transaction Location] 3. Transaction Details: — Date: [Date of Unauthorized Transaction] — Description: [Description of the Unauthorized Transaction] — Amount: [Amount Charged— - Merchant: [Merchant Name] — Location: [Merchant or Transaction Location] I have enclosed [copies/attached screenshots] of the relevant bank statements highlighting the unauthorized charges. It is evident that my client did not initiate or authorize these transactions in any way. Therefore, I request that you take immediate action to investigate and rectify these fraudulent charges. Next Steps: 1. Investigation: I kindly request that you initiate a thorough investigation into the fraudulent charges mentioned above. It is crucial to identify the source of the unauthorized transactions and take appropriate actions to prevent any further unauthorized access to my client's account. 2. Security Measures: To ensure my client's account remains secure, I urge you to implement additional security measures such as enhanced authentication protocols, account freeze pending investigation, and close monitoring of any suspicious activities. 3. Refund and Damages: As these charges were unauthorized, my client expects a prompt refund for the total amount of the fraudulent transactions. Additionally, they may have incurred other financial losses due to this fraudulent activity, including overdraft fees or late payment charges. Therefore, my client requests reimbursement for any such damages and associated costs. I trust that [Bank/Credit Card Company Name] will handle this matter with the utmost urgency and professionalism. Please provide me with a written confirmation acknowledging the receipt of this letter and informing me of the steps you will be taking to address the issue. Should you require any additional information or documentation from my client to aid in the investigation, please do not hesitate to contact me directly at [Phone Number] or [Email Address]. My client and I appreciate your immediate attention to this matter and look forward to a swift resolution. Thank you for your prompt assistance. Yours faithfully, [Your Name] [Your Title/Position] [Law Firm's Name]