Subject: King Washington Sample Letter for Fraudulent Charges against Client's Account Dear [Client's Name], I hope this letter finds you well. We appreciate your trust in our services as your financial institution, and we value your security and peace of mind. It has come to our attention that there have been certain fraudulent transactions conducted on your account which we believe require immediate attention and resolution. Here at King Washington, we take cases of fraudulent charges very seriously, and we are committed to assisting you in investigating and resolving this matter as quickly as possible. We understand the distress and inconvenience such incidents may cause, and we assure you that we will make every effort to minimize any further impact on your finances. We have thoroughly reviewed the transactions in question and have identified several suspicious charges made to your account. These charges include [specify fraudulent charges] amounting to [specify the total fraudulent amount]. Please note that these transactions were not initiated by you or authorized by our records. To secure your account and initiate the investigation process, we have already taken the following steps on your behalf: 1. Immediately suspended the affected account to prevent any additional unauthorized transactions. 2. Conducted an internal review to gather all relevant information related to the fraudulent charges. 3. Notified our fraud investigation team to activate a thorough investigation into the unauthorized transactions. 4. Coordinated with relevant authorities, including law enforcement agencies, to track and bring the perpetrators to justice. In order to proceed with the investigation and take appropriate measures, we kindly request your assistance in providing additional information. This information may include: 1. A detailed description of the fraudulent charges you have identified. 2. Any relevant supporting documents, such as receipts or emails related to the unauthorized transactions. 3. A timeline of when you first noticed the suspicious activity. 4. Contact details of any individuals who may have witnessed or have knowledge of the fraudulent charges. 5. A signed statement affirming that you did not initiate or authorize the contested transactions. To help expedite the resolution process, we encourage you to visit your nearest King Washington branch at your earliest convenience and provide the requested information. Our dedicated staff will guide you through the necessary procedures and ensure that all necessary documentation is properly obtained for the investigation. We understand the urgency and sensitivity of this matter, and we assure you that our fraud investigation team is working diligently to resolve this issue efficiently. Rest assured that once their investigation is complete, we will take the necessary steps to correct any incorrect charges and protect your account from future fraudulent activity. We want to emphasize our commitment to maintaining the highest level of security and privacy for our valued clients, and we deeply regret any inconvenience caused by this incident. Please be assured that we are doing everything in our power to rectify this situation as swiftly as possible. Should you have any inquiries or require further assistance, please contact our dedicated Fraud Prevention department at [contact details]. Our team of specialists will be ready to support you and address any concerns. Thank you for your patience and cooperation throughout this process. King Washington remains committed to safeguarding your financial well-being, and we appreciate your continued trust in our services. Yours sincerely, [Your Name] [Your Title] King Washington.