This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company Name] [Company Address] [City, State, ZIP] Subject: Complaint for Claim and Delivery — [Case Number/Invoice Number] Dear [Recipient's Name], I am writing to formally lodge a complaint and claim for delivery related to a recent transaction involving your company, which has caused considerable inconvenience and financial loss to my business. I reside in San Jose, California, and the specific details of the case are outlined below. 1. Background Information: On [Date], I engaged in a business transaction with your company for the purchase of [Product/Service]. As per our agreement, I made the required payment of [Amount] on the same day. The delivery of the purchased items was scheduled for [Delivery Date], but unfortunately, I have yet to receive the goods. 2. Non-Delivery of Goods: Despite repeated attempts to contact your company's customer service department and following up on the delivery status, I have not received any satisfactory clarification for the delay or any concrete updates regarding the delivery of the ordered goods. This delay has severely affected my business operations, resulting in a loss of potential sales and customer mistrust. 3. Legal Basis — Claim and Delivery: As a resident of San Jose, California, I am exercising my rights as a customer under the provisions of California Civil Code Section 3433 et seq., commonly known as the "Claim and Delivery" law. This law allows me, as the rightful owner, to seek immediate delivery of the purchased goods or claim compensatory damages. 4. Requested Actions: Based on the aforementioned circumstances, I kindly request the following actions to be taken without any further delay: a. Provide a detailed explanation for the delay in delivering the goods and an estimated date by which the items will be delivered. b. Initiate immediate efforts to expedite the delivery process, ensuring that the ordered goods reach my address within a reasonable timeframe. c. Offer compensation for the financial losses and damages incurred due to the delay, as per the provisions of the California Civil Code Section 3333 et seq. d. Provide a written confirmation of the actions taken and a detailed response to this complaint within [Timeframe, e.g. 10 business days] from the receipt of this letter. 5. Additional Documentation: To support my claim, I have attached copies of the relevant documents, including the purchase agreement, payment receipt, and any correspondence exchanged between us discussing the delivery and its delays. I expect utmost professionalism and fair resolution in this matter. Failure to address this complaint promptly will leave me with no alternative but to seek legal remedies, including the filing of a formal lawsuit. I trust that it will not be necessary to proceed with legal action and that we can resolve this matter amicably. Please acknowledge receipt of this complaint promptly and provide me with a time frame in which I can expect a response. Thank you for your immediate attention to this matter. I look forward to a swift resolution. Sincerely, [Your Name]
[Your Name] [Your Address] [City, State, ZIP] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Designation] [Company Name] [Company Address] [City, State, ZIP] Subject: Complaint for Claim and Delivery — [Case Number/Invoice Number] Dear [Recipient's Name], I am writing to formally lodge a complaint and claim for delivery related to a recent transaction involving your company, which has caused considerable inconvenience and financial loss to my business. I reside in San Jose, California, and the specific details of the case are outlined below. 1. Background Information: On [Date], I engaged in a business transaction with your company for the purchase of [Product/Service]. As per our agreement, I made the required payment of [Amount] on the same day. The delivery of the purchased items was scheduled for [Delivery Date], but unfortunately, I have yet to receive the goods. 2. Non-Delivery of Goods: Despite repeated attempts to contact your company's customer service department and following up on the delivery status, I have not received any satisfactory clarification for the delay or any concrete updates regarding the delivery of the ordered goods. This delay has severely affected my business operations, resulting in a loss of potential sales and customer mistrust. 3. Legal Basis — Claim and Delivery: As a resident of San Jose, California, I am exercising my rights as a customer under the provisions of California Civil Code Section 3433 et seq., commonly known as the "Claim and Delivery" law. This law allows me, as the rightful owner, to seek immediate delivery of the purchased goods or claim compensatory damages. 4. Requested Actions: Based on the aforementioned circumstances, I kindly request the following actions to be taken without any further delay: a. Provide a detailed explanation for the delay in delivering the goods and an estimated date by which the items will be delivered. b. Initiate immediate efforts to expedite the delivery process, ensuring that the ordered goods reach my address within a reasonable timeframe. c. Offer compensation for the financial losses and damages incurred due to the delay, as per the provisions of the California Civil Code Section 3333 et seq. d. Provide a written confirmation of the actions taken and a detailed response to this complaint within [Timeframe, e.g. 10 business days] from the receipt of this letter. 5. Additional Documentation: To support my claim, I have attached copies of the relevant documents, including the purchase agreement, payment receipt, and any correspondence exchanged between us discussing the delivery and its delays. I expect utmost professionalism and fair resolution in this matter. Failure to address this complaint promptly will leave me with no alternative but to seek legal remedies, including the filing of a formal lawsuit. I trust that it will not be necessary to proceed with legal action and that we can resolve this matter amicably. Please acknowledge receipt of this complaint promptly and provide me with a time frame in which I can expect a response. Thank you for your immediate attention to this matter. I look forward to a swift resolution. Sincerely, [Your Name]