Subject: Urgent Notice — Referral of Your Account to Collection Agency Dear [Account Holder's Name], We regret to inform you that despite our previous attempts to resolve the outstanding balance on your account with [Your Company Name], the amount of [$XXXX.XX] still remains unpaid. As a result, we have made the difficult decision to refer your account to a collection agency for further action. [Oakland Michigan] Collection Agency has been appointed to handle your account, as they specialize in debt recovery and have a successful track record in assisting businesses like ours. Their primary objective is to recover the debt promptly and efficiently while working with you to find a suitable resolution. We strongly encourage you to treat this matter with the utmost urgency. Failing to address this issue may have serious implications for your credit score and could result in additional legal actions being pursued. Therefore, it is in your best interest to reach out to [Oakland Michigan] Collection Agency immediately to discuss the settlement of your debt. [Oakland Michigan] Collection Agency will be contacting you shortly to discuss the specifics of your outstanding balance, including any accrued interest and applicable fees. They will also outline the available options for you to make a payment or establish a repayment plan that suits your financial situation. It is crucial that you cooperate with their efforts and make a genuine attempt to resolve this matter promptly. Please note that while your account has been referred to [Oakland Michigan] Collection Agency, our dedication to customer service remains intact. Our goal is to find an amicable resolution and restore your account status as soon as possible. Should you encounter any issues or have any concerns during this process, please do not hesitate to contact our customer service team directly. We are here to support you and help address any questions you may have. We genuinely hope that this situation can be resolved swiftly, sparing both you and us from any further inconvenience. Furthermore, we urge you to take immediate action by contacting [Oakland Michigan] Collection Agency at [Phone Number] or [Email Address] to address your outstanding balance. Please reference your unique account number [Account Number] to expedite the process. Thank you for your prompt attention to this urgent matter. Sincerely, [Your Name] [Your Position] [Your Company Name] [Your Contact Information]